Orthodontic Schedule Coordinator/Front Desk Receptionist

Busy Orthodontic office seeking Contagiously Friendly front desk team member.

Candidate Requirements:

Exceptional interpersonal skills Ability to work with interruptions and to manage multiple priorities Effective verbal skills to communicate with patients, parents, doctors, and staff, in person and on the telephone Professional attitude and appearance Pleasant telephone voice Tactful persuasion skills to influence patients and ensure effective scheduling Effective and efficient while working unsupervised Ability to speak, understand, and write fluent English Basic computer knowledge including basics of Microsoft Word and Excel Primary duties include some of the following: Verbally greet patients in a warm and friendly manner Schedule patient appointments following documented scheduling policies Utilize effective scripts for all patient interactions Maintain updated patient information in each patient record Answer telephone calls and respond to inquiries professionally and with outstanding customer service Communicate with patients regarding missed appointments, schedule changes or any other issues that are related to the schedule Follow-up on all missed appointments and fill canceled appointments Gather appropriate information for Daily Business Meetings and Monthly Business Reviews and disseminate to appropriate staff Assist with the implementation of practice marketing strategies such as asking for referrals and testimonials

Job Type:

Full-time Pay:

$15.00 - $25.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Flexible schedule Health insurance Life insurance Paid time off Vision insurance

Work Location:

In person