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SD
Southgate Dental Care
Dental Front Desk Receptionist
Entry-Level JobVerifiedNo experience needed
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Based on Maryland data
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What they do
A Medical Secretary provides secretarial work that requires specialized knowledge of medical terminology and procedures, insurance and billing processes and medical records management. Works with physicians and other clinicians. May gather intake information from patients scheduled for appointments at an office.
$41,772 / year median in Maryland
+8% projected growth
Job Description
Job Overview We are seeking a dynamic and detail-oriented Dental Front Desk Receptionist to join our vibrant dental team. No Weekends! Responsibilities Greet patients warmly and professionally, establishing a friendly and efficient check-in process. Manage appointment scheduling using dental practice management software such as Carestream Softdent Verify insurance coverage, perform insurance eligibility checks, and handle insurance claims processing with knowledge of Dental insurances Collect and review patient information, update electronic records Answer multi-line phone systems with excellent phone etiquette; direct calls appropriately and handle patient inquiries promptly. Maintain organized dental records, ensure compliance with HIPAA confidentiality policies, and review documentation for completeness and accuracy. Assist with billing procedures, including collection processes and claims, while supporting overall office management tasks such as filing and data entry Support clinical staff by coordinating patient intake, appointment reminders, and follow-up care plans in accordance with clinic protocols. Experience Prior experience working in a dental or medical office environment is highly preferred. Demonstrated proficiency with electronic record Knowledge of billing procedures, insurance verification processes familiarity with information management standards including HIPAA compliance. Excellent computer skills with proficiency in Microsoft Office Suite (Word, Excel) for documentation and communication tasks. Exceptional customer service skills combined with clerical experience in a healthcare setting to deliver outstanding patient service while managing front desk operations efficiently. Ability to handle multiple priorities simultaneously while maintaining professionalism and attention to detail in a fast-paced environment. Join us in making a positive impact on our patients' oral health!