Our work environment includes:

Modern office setting Food provided

Overview:

We are seeking an applicant with a strong background in financial literacy to assist in payment collection and balance tracking. In addition to this role, you will be responsible for providing administrative support as a member of the front staff. This involves maintaining smooth operations in a front desk role at a medical office setting. This is an excellent opportunity for someone with strong mathematical and organizational skills, along with an interest in delivering exceptional patient care.

Duties:

Collect patient balances and process payments
Track outstanding balances, fees, and coordinate collection strategies with other staff
Greet patients and visitors in a professional and friendly manner
Check-in patients, verify insurance information, and update patient records
Schedule appointments and manage the appointment calendar
Answer phone calls, take messages, and direct inquiries to the appropriate staff
Maintain patient confidentiality and adhere to HIPAA regulations
Assist with medical administrative tasks as needed, such as filing, faxing, emailing, and scanning documents
Collaborate with healthcare providers to ensure efficient patient flow
Handle emergencies or urgent situations by following established protocols

Skills:

Experience in accounting and financial literacy (strongly preferred)
Experience in medical reception or administrative support role (preferred)
Strong organizational skills with the ability to multitask and prioritize tasks effectively
Excellent verbal and written communication skills
Proficient in using computer systems and electronic medical record (EMR) software (e.g., Tebra, Epic, CareCloud, etc.)
Knowledge of medical terminology and procedures
Ability to work well under pressure in a fast-paced environment
Exceptional customer service skills with a compassionate approach
Familiarity with medical receptionist or healthcare office operations is a plus
Familiarity with bank teller operations is a plus If this sounds like you, please apply today for the opportunity to join our dedicated team!

Pay:

$16.50

$18.

50 per hour

Benefits:

Flexible schedule Paid time off

Education:

High school or equivalent (Preferred) Ability to

Commute:

Glen Burnie, MD 21061 (Required)

Work Location:

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