About us: Holistic Touch Healthcare is a small business located in Glen Burnie, MD. We are a dedicated team committed to providing high quality personalized care.

Our work environment includes:

Modern office setting Food provided

Overview:

We are seeking an applicant with a strong background in financial literacy to assist in payment collection and balance tracking. In addition to this role, you will be responsible for providing administrative support as a member of the front staff. This involves maintaining smooth operations in a front desk role at a medical office setting. This is an excellent opportunity for someone with strong mathematical and organizational skills, along with an interest in delivering exceptional patient care.

Duties:

• Collect patient balances and process payments
• Track outstanding balances, fees, and coordinate collection strategies with other staff
• Greet patients and visitors in a professional and friendly manner
• Check-in patients, verify insurance information, and update patient records
• Schedule appointments and manage the appointment calendar
• Answer phone calls, take messages, and direct inquiries to the appropriate staff
• Maintain patient confidentiality and adhere to HIPAA regulations
• Assist with medical administrative tasks as needed, such as filing, faxing, emailing, and scanning documents
• Collaborate with healthcare providers to ensure efficient patient flow
• Handle emergencies or urgent situations by following established protocols

Skills:

• Experience in accounting and financial literacy (strongly preferred)
• Experience in medical reception or administrative support role (preferred)
• Strong organizational skills with the ability to multitask and prioritize tasks effectively
• Excellent verbal and written communication skills
• Proficient in using computer systems and electronic medical record (EMR) software (e.g., Tebra, Epic, CareCloud, etc.)
• Knowledge of medical terminology and procedures
• Ability to work well under pressure in a fast-paced environment
• Exceptional customer service skills with a compassionate approach
• Familiarity with medical receptionist or healthcare office operations is a plus
• Familiarity with bank teller operations is a plus If this sounds like you, please apply today for the opportunity to join our dedicated team!

Pay:

$16.50

• $18.

50 per hour

Benefits:

Flexible schedule Paid time off

Education:

High school or equivalent (Preferred) Ability to

Commute:

Glen Burnie, MD 21061 (Required)

Work Location:

In person