SmileCrew Orthodontics is excited to bring a brand-new, start-up orthodontic practice to the Clarkston community. As we build this location from the ground up, we are focused on delivering an exceptional patient experience while creating a team culture centered on positive energy, collaboration, and growth . We are looking for a high-energy Patient Care Coordinator (PCC) to be part of this exciting launch. This is a unique opportunity to help shape the patient experience and be a key part of building something special from day one.

Part-Time Schedule:

This role includes a mix of: Full clinic days on Thursdays (7:30 AM•5:00 PM or until all duties are completed) Additional partial days based on clinic needs and schedule

What You'll Do:

Be the first and last impression for our patients and families Create a welcoming, upbeat environment that reflects our positive team culture Manage patient check-in and check-out efficiently and accurately Schedule appointments and help maintain a productive, well-flowing schedule Verify insurance and clearly communicate benefits to patients/parents Collect payments and review treatment plans as needed Handle high-volume calls, texts, and patient communication Support the clinical team and adapt as we grow and refine systems

What We're Looking For:

Positive, bubbly personality with a passion for patient experience Ability to multitask and stay organized in a fast-paced environment Strong communication and problem-solving skills Dental or orthodontic front office experience preferred (but not required) Team player mindset with excitement for a start-up environment

Why Join SmileCrew Orthodontics:

Be part of building a new practice from the ground up Strong focus on team culture and positive energy Opportunity for growth as the practice expands A leadership team that values systems, support, and development

Pay:

$16.00•$18.00 per hour

Benefits:

Employee discount Paid sick time Application Question(s): Are you available to work Thursday 7:30•5:00pm/all duties completed? What other time Monday•Friday are you available to work? What is your desired hourly rate?

Experience:

Dental office: 1 year (Preferred)

Work Location:

In person