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Medical Receptionist
Job
Robert Half
Flint, MI (In Person)
Full-Time
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Job Description
Description We are looking for a detail-oriented Medical Receptionist to support daily front desk and administrative operations for a healthcare organization in Flint, Michigan. This Contract position will run for approximately 3 to 6 months and is well suited for someone who can balance patient-facing service with accurate clerical work. The ideal candidate brings prior experience in a medical office setting, communicates professionally, and handles sensitive information with care.
Responsibilities:
- Coordinate patient appointments, send reminders, and reconnect with individuals who miss scheduled visits.
- Confirm insurance details, document coverage information accurately, and review financial eligibility requirements before services are provided.
- Check for required service approvals, including prior authorizations for applicable insurance plans.
- Receive copayments and other patient charges, then post payments correctly using accepted payment methods.
- Welcome patients and visitors, assist with check-in activities, and provide courteous front office support throughout the day.
- Prepare, type, and organize routine office documents such as letters, reports, and internal communications.
- Sort incoming mail, help with outgoing correspondence, and assist with general administrative projects and meeting coordination.
- Enter, access, and validate information in electronic systems while helping maintain smooth office coverage during breaks, lunches, meetings, and absences. Requirements
- At least 2 years of experience in a medical receptionist, medical clerk, or similar healthcare front office role.
- Working knowledge of medical terminology and familiarity with physician, Medicaid, or clinical billing-related processes.
- Proficiency with Microsoft Word, Excel, Outlook, and general computer-based data entry systems.
- Strong verbal and written communication skills with the ability to interact effectively with patients, staff, and visitors.
- High level of accuracy, organization, and attention to detail when handling records, scheduling, and payments.
- Ability to manage confidential information appropriately and respond calmly in urgent or sensitive situations.
- Capable of prioritizing multiple tasks, meeting deadlines, and contributing positively within a team environment.