Dental Treatment Coordinator

Overview Join our dynamic healthcare team as a Dental Treatment Coordinator, where you will play a vital role in enhancing patient experiences and ensuring smooth clinic operations. This energetic position involves coordinating treatment plans, managing patient communication, and supporting the administrative functions of our dental practice. Your enthusiasm and organizational skills will help foster a welcoming environment while facilitating efficient patient care processes. We are committed to providing comprehensive training and a collaborative work atmosphere that empowers you to succeed and grow within the dental field. Responsibilities Act as the primary point of contact for patients, guiding them through treatment plans and scheduling appointments with enthusiasm and professionalism Verify insurance benefits, perform insurance eligibility checks, and handle insurance claims using systems like Epic, Meditech, Dentrix, Eaglesoft, and Athenahealth Review and update patient medical records accurately within EMR (Electronic Medical Records) systems such as eClinicalWorks and other EHR platforms Assist patients with intake procedures, explaining treatment options, and ensuring all documentation complies with HIPAA regulations Coordinate with dental providers to facilitate care plans, including scheduling follow-up visits and managing treatment timelines Manage front desk duties including multi-line phone systems, patient check-in/out, filing medical records, and maintaining office organization Support billing processes by performing medical coding (CPT, ICD-9/10), verifying insurance coverage, and processing payments efficiently Experience Previous clinic or dental office experience is highly preferred, demonstrating familiarity with dental terminology, medical billing, and office management procedures Strong computer skills with proficiency in EMR/EHR systems such as Dentrix, or similar platforms Knowledge of HIPAA compliance standards and medical documentation review processes to ensure confidentiality and accuracy Experience in medical coding (ICD-10/ICD-9), CPT coding, insurance verification, and Medicare/Medicaid billing practices Excellent customer service skills with the ability to communicate effectively in bilingual settings is a plus Demonstrated clerical experience including filing, data entry (10 key typing), appointment scheduling, and phone etiquette Ability to multitask efficiently in a fast-paced environment while maintaining attention to detail in documentation review and care coordination Join us to be part of a dedicated team that values your expertise in medical administrative support within a vibrant dental practice. Your proactive approach will help us deliver exceptional patient care while advancing your career in healthcare administration!

Pay:

$18.00 - $28.00 per hour

Benefits:

Employee discount Free parking Opportunities for advancement Paid time off

Work Location:

In person