Find Jobs
Find Jobs Near You – Available Work in Your Location
Skip to job details
RH
Robert Half
Medical Receptionist
Career Insights for Medical Secretary
See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.
Scorecard
Based on Minnesota data
Review key factors to help you decide if this role fits your goals. How is this calculated?
What they do
A Medical Secretary provides secretarial work that requires specialized knowledge of medical terminology and procedures, insurance and billing processes and medical records management. Works with physicians and other clinicians. May gather intake information from patients scheduled for appointments at an office.
$39,876 / year median in Minnesota
+13% projected growth
Job Description
Description We are looking for a personable and organized Medical Receptionist to support a busy specialty clinic team in Minneapolis, Minnesota. This opportunity is ideal for someone who enjoys creating a welcoming patient experience while keeping front desk operations accurate and efficient. In this role, you will coordinate patient-facing administrative tasks, support scheduling needs, and help ensure smooth communication between patients, providers, and clinic staff.
Responsibilities:
- Welcome patients and visitors upon arrival, complete appointment check-in for clinic and radiology visits, and provide a welcoming first point of contact.
- Guide patients through required forms and intake documents, answering routine questions to help them complete paperwork correctly.
- Collect and verify demographic, insurance, and eligibility details, then enter information accurately into the practice management system to support timely claims processing.
- Receive co-payments and other patient balances, record transactions properly, and follow established front desk payment procedures.
- Prepare daily appointment materials and maintain accurate charts to keep providers and staff organized throughout the day.
- Arrange follow-up visits and other future appointments while helping patients understand next steps in their care.
- Introduce patients to the online portal, assist with enrollment, and explain how to use available self-service features.
- Coordinate interpreter services when needed and respond to patient or visitor questions, directions, and general concerns in a courteous manner.
- Maintain front office organization by keeping the lobby presentable, monitoring basic supplies, and updating provider referral information in NextGen for accurate records.
- Partner with clinical and administrative staff to support steady patient flow and continuity of care across the clinic. Requirements
- Previous experience in a medical front office, patient registration, or patient care coordination role.
- Strong customer service skills with the ability to communicate clearly and professionally with patients, families, and staff.
- Experience handling appointment scheduling, calendar coordination, and patient check-in activities in a healthcare setting.
- Ability to enter data accurately and manage demographic, insurance, and payment information with attention to detail.
- Comfortable using electronic medical records or practice management systems such as NextGen.
- Ability to multitask in a fast-paced clinic environment while maintaining a welcoming and organized front desk.
- Experience supporting administrative tasks such as maintaining office supplies, preparing daily paperwork, and managing routine patient inquiries.