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Receptionist - Westrock Orthodontics
Career Insights for Medical Secretary
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Scorecard
Based on Missouri data
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What they do
A Medical Secretary provides secretarial work that requires specialized knowledge of medical terminology and procedures, insurance and billing processes and medical records management. Works with physicians and other clinicians. May gather intake information from patients scheduled for appointments at an office.
$39,105 / year median in Missouri
+9% projected growth
Job Description
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. At Westrock Orthodontics, we're passionate about creating smiles that last a lifetime. We're looking for a talented and caring Front Desk Coordinator to join our team. If you're a motivated team player, we'd love to meet you! What you'll do Schedule and confirm patient appointments Maintain and update dental health records Verify insurance eligibility and assist with billing inquiries Manage patient accounts and documentation Provide friendly and professional customer service in person and by phone Support front desk operations, including restocking supplies and general housekeeping What We're Looking For High school diploma or equivalent 2 years of office experience preferred Proficient in basic computer systems and office software Strong organizational skills with attention to detail Excellent verbal and written communication Legible handwriting Ability to multitask and work efficiently under pressure Professional, respectful, and team-oriented attitude What We Value We're seeking someone who is: Customer-focused and welcoming Tech-savvy and proactive Able to work independently while supporting the broader team Positive, reliable, and kind with a commitment to patient care Why Rock Dental Brands? At Rock Dental Brands, we're dedicated to transforming lives through confident smiles. As part of the Rock Dental Brands family, you'll be surrounded by a supportive team, leadership that empowers your growth, and a company culture built on respect, collaboration, and excellence in patient care. Competitive Pay Career Growth Opportunities Paid Time Off & Holiday Pay Flexible Health Insurance Options 401(k) with Company Match Supportive, Collaborative Team Culture Making a Real Impact on Patient Lives We will train the right individual for the job! And More! Join a practice where your passion meets purpose—and where you help people smile brighter every day.