Optical Front Desk Lee's Summit Family Eyecare Lees Summit, MO Job Details Full-time $16 - $18 an hour 6 hours ago Benefits Paid time off Vision insurance Employee discount Qualifications Computer operation Patient scheduling systems Customer relationship building Practice management software Medical scheduling Desktop applications Computer skills

Full Job Description Benefits:

Employee discounts Paid time off Free uniforms About the

Role:

Lee's Summit Family Eyecare is looking for a friendly and organized Optical Front Desk team member to be the welcoming face of our practice! This is a fantastic opportunity to join a patient-focused eyecare team in Lee's Summit, MO, where every day you'll play a key role in delivering an exceptional experience from the moment patients walk through the door.

Responsibilities:

Greet and check in patients in a warm, professional manner Schedule, confirm, and reschedule patient appointments; follow up on missed appointments; maintain active and cancellation lists using practice management software Verify vision insurance benefits Answer phone calls, respond to inquiries, and manage patient communications Collect co-pays, process payments, issue receipts Maintain and organize patient records, ensuring confidentiality and compliance with healthcare regulations Coordinate with optometrists, techs and optical staff to ensure smooth patient flow Keep the reception area tidy, manage mail, and perform other administrative duties as needed

Requirements:

Prior experience in an optical, medical, or dental front desk role preferred Familiarity with vision insurance plans (VSP, EyeMed, Spectera, etc.) is a plus Strong customer service and interpersonal communication skills Proficiency with scheduling software and basic computer applications Highly organized with strong attention to detail and multitasking ability Positive, patient-centered attitude and professional appearance Ability to thrive in a fast-paced, team-oriented environment

About Us:

Lee's Summit Family Eyecare is a trusted provider of comprehensive eye care services for patients of all ages in the Lee's Summit, MO community. Our patients love us for our personalized approach, knowledgeable staff, and wide selection of eyewear. We pride ourselves on creating a supportive, close-knit work environment where every team member is valued and empowered to grow.