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Goshen Medical Center

Dental Front Desk

Career Insights for Medical Secretary

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Based on North Carolina data

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What they do

A Medical Secretary provides secretarial work that requires specialized knowledge of medical terminology and procedures, insurance and billing processes and medical records management. Works with physicians and other clinicians. May gather intake information from patients scheduled for appointments at an office.

$40,369 / year median in North Carolina

+12% projected growth

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Job Description

Dental Front Desk/Receptionist Immediate Supervisor:
Site Leader
QUALIFICATIONS
? High school diploma or GED and CRC. ? Bilingual ? Proven experience working in a dental office preferred. ? Knowledge of dental terminology preferred. ? Knowledge of general administrative duties. ? Good telephone etiquette. ? Exceptional organizational skills. ? Excellent customer service skills.
RESPONSIBILITIES
? Greeting Patients to the practice. ? Scheduling, rescheduling, or canceling appointments as needed. ? Checking Patients In/Out. ? Keying in Patient information and preparing chart ? Verifying Insurance/Medicaid as well as keying in Medicaid Claims ? Confirming appointments ? Performing general office duties, such as answering telephones, photocopying, filing, and faxing.