A Medical Secretary provides secretarial work that requires specialized knowledge of medical terminology and procedures, insurance and billing processes and medical records management. Works with physicians and other clinicians. May gather intake information from patients scheduled for appointments at an office.
Be part of something bigger. Carolina TotalCare in Concord, NC is adding a full-time Medical Receptionist - Insurance Biller to our team!
About Our Team:
For almost 30 years, Carolina TotalCare has been dedicated to providing comprehensive, natural healthcare to our patients. Our integrated team of multi-specialty providers follows a patient-centered approach to optimize health and function. We believe in treating the whole body as an integrated system and offer a range of services, including chiropractic care, an advanced neuropathy treatment program, in-office therapy modalities including class IV laser, nutrition and weight loss protocols, and state-of-the-art rehabilitative modalities such as Hako and decompression. As part of our team, you'll be part of a family-focused practice that is driven by the values of excellence, empathy, and respect.
WHAT YOU'LL DO
As our Medical Receptionist - Insurance Biller, you will serve as a vital connection between patients, providers, and insurance carriers while helping the office run smoothly and efficiently. You will greet patients with warmth and professionalism, answer questions with confidence, manage appointment schedules, verify insurance information, prepare and submit claims, track claim status, post payments, review patient balances, and communicate with insurance companies regarding billing matters. You will help patients stay on track with their recommended care plans by coordinating appointments, following up on missed visits, and ensuring everyone leaves with a clear understanding of their next steps. Throughout the day, you will maintain accurate records, protect confidential information, work within established billing procedures, and contribute to an organized, welcoming environment where patients receive an exceptional experience.
WHAT WE'RE OFFERING OUR MEDICAL RECEPTIONIST - INSURANCE BILLER ROLE
•$18.00-22.00 per hour•
Schedule:
Monday through Thursday from 8:30 AM to 6:15 PM, with a half-day on Friday Six-figure annual earning potential based on sales Paid time off (PTO) 6.5 days of holiday pay Discounts on supplements Paid training Monthly bonuses Travel and seminar expenses covered Complimentary healthcare treatments for you and your immediate family
APPLY IF YOU MEET THESE QUALIFICATIONS
5+ years of customer service experience Proficiency in Microsoft Office (Word, Excel, Outlook) Ability to be on your feet and active during your shift Ability to use/learn the office billing software, EHR, clearinghouse, insurance portals, phone system, and internal communication tools Dependable, organized, accurate, professional, and comfortable working with billing details Team player who thrives in a structured yet caring environment Outgoing, empathetic, and detail-oriented personality
Preferred Qualifications:
Medical billing and insurance experience Experience in a chiropractic, medical, or dental office Previous billing, insurance, chiropractic, healthcare, administrative, or EHR experience Meet the qualifications listed above? Then hit apply; we're ready for you! Applying for our Medical Receptionist - Insurance Biller position takes just a few minutes through our quick, mobile-friendly application. Start today and discover where a rewarding new career with Carolina TotalCare can take you.
