Instructor, Medical Receptionist - Adjunct

Teaching faculty at Guilford Technical Community College are responsible for supporting student success by creating an optimum learning environment, responding to student needs, managing effective instructional activities, modeling employability skills, demonstrating professionalism, developing cooperative work relationships with other faculty and staff, supporting college administrative requirements, and maintaining competency in their instructional field. He/she will be responsible for quality instruction and for effective participation and interest in the total affairs of the college. Under general supervision, this individual will prepare and teach the necessary required workplace skillset to service as a medical receptionist. The faculty member must be able to instruct a wide variety of topics within the curriculum; for example, reception techniques, medical ethics and legal responsibilities, medical terminology, health insurance filing, and health insurance coding and billing in a classroom environment and may be required to teach day, evening and/or weekend hours. Flexibility to teach on any of GTCC multiple campuses (Greensboro, Jamestown, High Point or Cameron campus.) Duties/Functions Teaching Prepare & teach departmental courses to include: developing learner centered lesson plans employing teaching strategies & instructional materials for different learning styles incorporating, as pedagogically appropriate, current technology in classroom, distance learning and laboratory environments creating and modeling a quality learning environment that supports a diverse student population preparing, distributing and utilizing instructional support materials, including course syllabi, supplementary materials, instructional media and other devices as appropriate conducting appropriate assessment of student learning outcomes in courses and programs/general education as appropriate Professional Development Maintain a professional status that supports the instructional mission by: participating in professional development activities to maintain currency in field; maintaining current credentials or licensures as required by program or accreditation participating in professional development opportunities to advance teaching skills and strategies Administration Provide daily & ongoing oversight of facilities, equipment and student records to include: maintaining classroom and laboratory spaces including upkeep of assigned equipment providing for the security of facilities, equipment and instructional materials and maintaining safe working conditions maintaining student records (e.g., grades and attendance) in accordance with established deadlines using a variety of technology-based programs (e.g., Colleague, Self Service, Canvas) complying with all applicable college, state and federal rules and regulations Student Support Provide an environment conducive to student success to include: addressing student concerns in a timely manner promoting retention/persistence by assisting students to develop strategies for success referring students to campus and community resources when appropriate Demonstrate and model the College's employability skills: adaptability, communication, information processing, problem solving, responsibility and teamwork.

Additional Duties and Responsibilities:

Perform all duties as assigned by supervisor. Difficult Challenges Contacts Education Required Minimum requirements: Associate's degree in medical office administration or associate's degree in health information technology and/or another related field from an institutionally accredited college or university.

Education Preferred Preferred requirements:

Bachelor's degree in health information technology/management or related field from an institutionally accredited college or university. Microsoft Office Specialist (MOS) certification.

Experience Required Minimum requirements:

Two years of recent experience working in a medical office. Experience with Information technology processes/product such as database management, data analytics and use of Electronic Health Record software and Microsoft products. Teaching and/or industry training experience in any of the following formats: teaching courses, training sessions, conducting professional development workshops, and/or other continuing education seminars.

Experience Preferred Preferred requirements:

Greater that two years of recent work experience working in a medical office. Community college teaching experience. Experience with assessment of student learning outcomes. Experience with teaching in distance learning and/or alternate instructional delivery systems. KSA Required The Instructor shall possess an understanding of and commitment to the nature and role of the Community College, particularly its "open door" policy. He/she shall have demonstrated personal and professional competence for the responsibilities assigned. The Instructor must be able to: 1. Multi-task 2. Supports the mission and vision of the college. 3. Adapt to changing procedures, protocols or assignments. 4. Create and maintain a learner centered environment 5. Communicate effectively 6. Ability to effectively implement and apply technology solutions. KSA Preferred Department/Job Specific Requirements Mandatory GTCC Trainings (upon initial hire) and annual updates as required; other required trainings may be added as needed): 1. Reporting Requirements 2. Discrimination & Anti-Harassment (within 30 days of hire; annual refresher thereafter) 3. Shooter on Campus (within 30 days of hire; annual refresher thereafter) 4. Personal Information Protection (within 30 days of hire; annual refresher thereafter) 5. Ethics and Social Responsibility (within 30 days of hire; annual refresher thereafter) 6. Linking Student Learning Outcomes (within 30 days of hire) 7. Canvas Certification (if teaching online or hybrid - within 30 days of hire) Physical Demands 1. May include teaching day and evening and/or weekend hours. 2. Typical setting specific to discipline classroom, computer lab space and /or online format. 3. May include teaching on the Greensboro, Jamestown, High Point or Cameron Campus, as assigned. 4. Physical Requirements a. Stand for extended periods of time. b. Lift at least 25 pounds.

Other:

Criminal history checks, with acceptable results, are required. Posting Type Adjunct Faculty Posting Detail Information Posting Number 2026-018-TEMP-P Open Date 04/24/2026 Close Date Open Until Filled Yes Special Instructions to Applicants