Dental Front Desk Specialist

We are searching for a full-time Dental Front Desk Specialist to work in our Mooresville and Statesville, NC, offices! We are looking for a team player who is self-motivated to be an important part of our practice and ensure an excellent patient experience. About Our Practice We are a small, family-owned dental practice committed to delivering high-quality, personalized patient care in a warm and welcoming environment. As a fee-for-service office , we focus on what is best for our patients—never rushing appointments or pushing production goals. Our team values relationships, communication, and excellence in care. We take pride in creating a calm, supportive atmosphere for both patients and team members. Responsibilities Answer incoming calls using proper phone etiquette Greet and check-in patients in a professional and friendly manner Respond to telephone inquiries from patients and prospective patients Oversee scheduling of appointments for hygienists and dentists, striving to maintain full schedules Demonstrate flexibility in rescheduling and confirming patient appointments Present financial policies and arrangements accurately to patients Ability to interpret and explain dental insurance coverage Collect, post and record payments Handle all necessary dental paperwork (i.e. patient charts, appointment cards, and treatment plan forms) Open to new challenges and assisting with special projects Qualifications You have proven experience as dental front desk specialist You are highly proficient with using computers, dental software, and phone systems You are self-motivated with the ability to exceed patient expectations You hold yourself to high professional standards and can maintain strict patient confidentiality You have excellent organizational skills and strong verbal communication skills You demonstrate a basic understanding of dental treatments/contracts/financial terms You are dependable in your day to day responsibilities You love collaborating and being part of a team but can also work independently with limited supervision In addition to all this, you have a high school diploma and 2+ years of dental front desk experience

Expected Hours Monday-Thursday:

8:30 am - 5:00 pm with one-hour lunch

Friday:

7:30 am - 1:00 pm Please note that you must be willing to work in both Mooresville and Statesville, NC.

Job Type:

Full-time Pay:

$20.00 - $25.00 per hour

Benefits:

401(k) Dental insurance Health insurance Uniform allowance

Experience:

Dental receptionist: 2 years (Required)

Work Location:

In person