Dental Front Desk Receptionist

Job Overview Brightway Dental is committed to delivering compassionate, high-quality dental care while fostering a strong sense of family within our practice and the surrounding community. We strive to create positive, caring experiences that go beyond conventional dentistry and support long-term relationships with our patients and their families. By utilizing advanced dental technologies, we provide exceptional care in a welcoming, supportive environment—one that values both our patients and our team. We are seeking a friendly, professional, and organized Front Desk Receptionist to serve as the first point of contact for visitors, clients, and employees. The ideal candidate has excellent customer service skills, strong communication abilities, and the ability to manage multiple tasks in a fast-paced environment

Key Responsibilities:

Greet and assist patients in a courteous and professional manner Answer, screen, and direct incoming phone calls Manage appointments, schedules and missed appointments Maintain a clean and organized reception area Perform data entry, filing, and other administrative tasks Entering/Verifying insurance breakdowns and eligibility Communicate with clinical staff regarding patient information and changes to the schedule Handle patient inquiries and resolve issues professionally Take payment and discuss patient balances Handle patient information (HIPAA) Other front office duties

Qualifications:

Strong attention to detail and organizational skills Professional appearance Excellent communication and customer service abilities Strong documentation skills Front office experience (Healthcare Setting) Ability to multitask in a fast-paced environment Positive attitude and team-oriented mindset Proficient with technology We are a modern dental office with updated technology and a supportive, collaborative team, committed to providing excellent patient care and a welcoming environment for both patients and staff.

Job Type:

Full-time Pay:

$18.00 - $21.00 per hour

Benefits:

401(k) matching Health insurance Paid time off

Work Location:

In person