Medical Appointment Scheduler

Nebraska Urology is hiring for a Medical Appointment Scheduler for the specialty practice. The ideal candidate will have experience in customer service, and will answer and handle incoming calls, assists front desk with all aspects of patients administrative, registration, scheduling, rescheduling, etc.

Job duties to include:

Retrieves and handles voicemail messages. Answers incoming telephone calls and either responds to inquiry, directs caller to appropriate personnel, or initiates a triage message for response by medical personnel. Sends new patient forms when appointment is made via mail or patient portal. Schedules appointments, cancels and reschedules appointments as directed. Helps send reschedule letters to patients unable to be reached by telephone. Tracks confirmed interpreter requests. Sends faxes and retrieves and routes incoming faxes. Uses HIPAA secure text message system according to protocol. Performs other clerical duties as needed such as filing, photocopying, and collating. Enrolls patients and imports patient portal templates into patient's charts. Maintains information in a confidential manner. Nebraska Urology does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

Pay:

$15.00 - $16.00 per hour

Benefits:

Dental insurance Employee assistance program Flexible spending account Health insurance Life insurance Opportunities for advancement Paid sick time Paid time off Vision insurance

Work Location:

In person