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SA
Salinas and Ventura The Family Dentist
Dental Front Desk Receptionist
Career Insights for Medical Secretary
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Based on New Jersey data
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What they do
A Medical Secretary provides secretarial work that requires specialized knowledge of medical terminology and procedures, insurance and billing processes and medical records management. Works with physicians and other clinicians. May gather intake information from patients scheduled for appointments at an office.
$44,570 / year median in New Jersey
+16% projected growth
Job Description
Front Desk Receptionist Duties:
- Greet and welcome patients and visitors in a friendly and professional manner
- Answer phone calls, schedule appointments, and manage the front desk
- Utilize computerized systems to check-in patients, update records, and process payments, verify insurance for each patient, filing, answering the phones.
- Provide excellent customer service by addressing patient inquiries and concerns
- Coordinate with dental staff to ensure smooth patient flow and efficient office operations
- Maintain cleanliness and organization of the reception area
- Preferably speak: Fluent in Spanish and portuguese.
Experience:
- Previous experience working in a dental office or similar front desk role preferred (2 years)
- Familiarity with phone systems and computerized scheduling software (Eagle Soft)
- Strong customer service skills with the ability to handle patient inquiries and complaints
- Knowledge of office management procedures and basic medical terminology
- Excellent communication and interpersonal skills As a Front Desk Receptionist, you will play a crucial role in providing exceptional customer support and ensuring the smooth operation of our dental office.
Job Types:
Temporary, Full-time Pay:
$18.00- $21.