Dental Receptionist /Dental Insurance Specialist

Job Summary We are seeking a dedicated and organized Dental Receptionist to join our team in a fast-paced dental office environment. The ideal candidate will be responsible for providing exceptional patient service while managing the front desk operations. This role requires a strong understanding of medical terminology, health information management, and proficiency in computerized systems to ensure efficient patient flow and record-keeping. Dental insurance utilization, pre-authorization and application is critical. Duties Greet patients warmly and manage the check-in and check-out process. Schedule appointments and maintain an organized calendar for the dental office. Handle patient inquiries and provide information regarding services and procedures. Collect and verify patient information, including insurance details and medical history. Maintain accurate records using electronic health record (EHR) systems. Process payments and manage billing inquiries with professionalism. Collaborate with dental staff to ensure smooth operations within the office. Submit insurance claims, input insurance payments, call insurances to determine reasons for non-payment and appeal insurances for collection of payment. Uphold confidentiality of patient information in compliance with HIPAA regulations. Qualifications Previous experience in a front desk or medical administrative support role, preferably in a dental or medical office setting. Strong knowledge of medical terminology and health information management practices. Proficiency in using computerized systems for scheduling, billing, and patient records management. Excellent communication skills with a focus on patient service and satisfaction. Ability to multitask effectively in a busy environment while maintaining attention to detail. Familiarity with hospital or dental office procedures is preferred but not required. A positive attitude, strong work ethic, and ability to work collaboratively as part of a team.

Job Type:

Full-time Pay:

$16.00 - $20.00 per hour

Benefits:

401(k) Employee discount On-the-job training Paid time off Retirement plan

Education:

High school or equivalent (Preferred)

Experience:

Dental/ Medical Reception:

1 year (Preferred)

Language:

Spanish (Preferred) Ability to

Commute:

Los Alamos, NM 87544 (Required) Ability to

Relocate:

Los Alamos, NM 87544: Relocate before starting work (Required)

Work Location:

In person