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FRONT DESK MEDICAL RECEPTIONIST
Job
Thomas Dermatology
Henderson, NV (In Person)
Full-Time
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Job Description
Overview We are seeking a dedicated and professional Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service while managing a variety of administrative tasks. This role requires strong communication skills, attention to detail, and proficiency in medical terminology and office management. Experience with electronic health record (EHR) systems is essential, as well as familiarity with medical billing and coding processes. Responsibilities Greet patients and visitors in a friendly and professional manner. Manage multi-line phone systems, answering calls promptly and directing them appropriately. Schedule patient appointments using EHR systems such as ModMed. Verify patient insurance information and assist with insurance claims processing. Maintain accurate medical records and documentation in compliance with HIPAA regulations. Provide clerical support including filing, typing, and managing correspondence. Assist in the preparation of care plans and maintain up-to-date patient information. Collaborate with healthcare providers to ensure efficient patient flow and service delivery. Handle patient inquiries and resolve issues with professionalism. Qualifications Previous experience as a Front Desk Receptionist or in a similar administrative role within a medical or dental office setting is preferred. Proficiency in EMR systems such as ModMed is highly desirable. Strong understanding of medical terminology, health information management, and insurance verification processes. Excellent computer skills including Microsoft Office Suite; typing speed of 10 key typing is a plus. Bilingual candidates are encouraged to apply to enhance patient communication. Strong organizational skills with the ability to multitask effectively in a fast-paced environment. Exceptional customer service skills with a focus on patient satisfaction. Knowledge of medical terminology and experience in medical clinic operations is an advantage. Join our team where you can make a difference in the lives of our patients while developing your career in the healthcare field. We look forward to welcoming you!