Front Desk Medical Receptionist

About FEM Women's Wellness FEM Women's Wellness is a dynamic, patient‑centered women's health practice offering an innovative, integrated model of care. As a boutique, full‑spectrum women's wellness clinic, we support patients across multiple specialties — all under one roof. Our front desk team plays a crucial role in creating a warm, seamless, and supportive experience for every patient who walks through our doors. We are seeking a full‑time, experienced Front Desk Medical Receptionist to join our high‑performing team and support our Gynecology providers. This is a Monday-Friday, 8:30 AM - 5:00 PM onsite position in Reno, NV. What You'll Do Patient Check‑In — Greet patients warmly, verify demographics, update insurance, and ensure required forms are completed. Appointment Scheduling — Schedule, confirm, and adjust appointments using our EMR (AdvancedMD experience is a plus). Phone & Message Management — Answer multi‑line phones, route calls, take messages, and respond to patient inquiries professionally. Insurance & Payments — Verify insurance eligibility, collect copays, and communicate coverage details. Front Desk Workflow — Maintain an organized reception area, manage incoming faxes and mail, and support providers with administrative tasks. Patient Check‑Out — Schedule follow‑ups, process payments, and provide visit summaries. Maintain a positive, can‑do attitude and contribute to our supportive team culture. What We're Looking For Experience as a medical receptionist or in a healthcare front office setting Experience in Women's Health/GYN strongly preferred (no OB) Bilingual in Spanish is a plus Familiarity with AdvancedMD or similar EMR systems Strong communication, attention to detail, and multitasking skills Professional, reliable, and team‑oriented demeanor Ability to maintain confidentiality and handle sensitive patient information Why FEM? We're reimagining what healthcare for women can look like — and we're looking for team members who are just as passionate about making a difference. At FEM, you'll be part of a mission‑driven team focused on delivering personalized, compassionate, and comprehensive care. Job Type Full‑time, onsite Benefits Employee discount Health insurance On‑the‑job training Paid time off

Pay:

$18.00 - $20.00 per hour

Benefits:

Dental insurance Health insurance Paid time off

Work Location:

In person