Overview On-Site, In-Person, 4-5 Days a Week, Mon-Sat Our growing, patient-focused dental practice is seeking an experienced Front Desk and Billing Specialist. This dual role requires a friendly, detail-oriented professional who can manage our front desk operations while efficiently handling dental insurance claims, verification, and collections. The ideal candidate has strong communication skills, knowledge of dental terminology, and proven experience maximizing insurance reimbursements. In this role, you'll be the friendly face greeting patients, managing appointment scheduling, and ensuring smooth administrative operations. Your proactive approach will help create a welcoming environment while maintaining accurate financial records and insurance submissions. This paid position offers an exciting opportunity to combine exceptional customer service with vital billing expertise in a fast-paced healthcare setting. Responsibilities Greet patients warmly upon arrival, check-in, and assist with new patient registration Schedule appointments efficiently, managing calendar updates and patient flow Verify patient insurance coverage and collect necessary payments Prepare and submit insurance claims using billing software and EMR/EHR systems Code procedures accurately using coding and billing standards Follow up on claims, manage medical collections, and resolve billing discrepancies Maintain organized medical records and ensure compliance with regulations Stay up-to-date on insurance policies, medical terminology, and coding guidelines Own front desk responsibilities such as managing the office space, inventory and ordering of office supplies, operating and maintaining office equipment, etc. Skills Proficiency in dental office management software, billing software such as Dentrix, and Open Dental, and Microsoft Office tools Excellent communication skills with the ability to appeal to various audiences Ability to take initiative, think outside of the box, and take the lead Organized, with experience in managing front desk duties Knowledge of healthcare claims management, medical coding and billing procedures Experience working with EMR (Electronic Medical Records) and EHR (Electronic Health Records) systems in a healthcare setting Excellent customer service skills with the ability to communicate clearly and professionally with patients and insurance providers Advanced understanding of health insurance policies, medical terminology and records management, medical collection processes and healthcare claims management Ability to handle multiple tasks efficiently while maintaining attention to detail in a fast-paced environment English, with additional Second Language is a major plus (Chinese, Korean, Spanish) This role is ideal for motivated individuals eager to make a positive impact on patients' lives while ensuring the financial health of the practice. If you thrive in a lively environment that values professionalism, accuracy, and excellent service — we want to hear from you!

Pay:

$25.00 - $35.00 per hour Expected hours: 40.0 per week

Benefits:

Dental insurance Employee discount Health insurance Paid time off Professional development assistance Retirement plan Application Question(s): Do you speak a Second Language? If so, indicate

Language and Level :

Fluent, Intermediate, or Beginner Experience:

Dental Billing:

2 years (Required)

Dental Office Front Desk:

2 years (Required)

Language:

English (Required) Ability to

Commute:

Flushing, NY 11354 (Required)

Work Location:

In person