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Medical Receptionist
Job
Robert Half
Liverpool, NY (In Person)
Full-Time
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Job Description
We are looking for a detail-oriented Medical Receptionist to support a busy healthcare office in New York. This contract-to-permanent opportunity is ideal for someone who enjoys creating a welcoming patient experience while keeping front-desk operations organized and efficient. The person in this role will manage appointment flow, handle check-in activities, and serve as a reliable point of contact for patients and staff. Candidates with strong communication skills, front office experience, and familiarity with basic medical terminology will be well suited for this position.
Responsibilities:
- Welcome patients and visitors, provide courteous assistance, and maintain a welcoming front-desk presence throughout the day.
- Coordinate appointment scheduling, confirm upcoming visits, and help keep the provider calendar accurate and up to date.
- Complete patient check-in procedures, verify demographic or insurance details, and ensure required information is collected before appointments.
- Answer incoming calls, respond to routine questions, and direct messages or inquiries to the appropriate team members.
- Support daily medical front office operations by organizing paperwork, managing patient flow, and maintaining orderly reception areas.
- Enter and update patient information in office systems with close attention to accuracy and confidentiality.
- Assist with administrative tasks such as scanning documents, preparing forms, and routing records as needed by clinical or office staff.