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Robert Half

Medical Receptionist

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What they do

A Medical Secretary provides secretarial work that requires specialized knowledge of medical terminology and procedures, insurance and billing processes and medical records management. Works with physicians and other clinicians. May gather intake information from patients scheduled for appointments at an office.

$43,124 / year median in New York

+17% projected growth

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Job Description

We are looking for an experienced and dependable Medical Receptionist to support daily front-desk operations for a healthcare setting in New York. This Contract position is ideal for someone who enjoys creating a welcoming patient experience while keeping scheduling and administrative tasks organized. The person in this role will serve as a key point of contact for patients, helping the office run smoothly through attentive service and accurate coordination.
Responsibilities:
  • Welcome patients and visitors professionally, provide check-in support, and ensure front-desk interactions are efficient and courteous.
  • Manage appointment calendars by scheduling, confirming, and updating patient visits in accordance with office procedures.
  • Answer incoming calls, respond to routine questions, and direct messages to the appropriate clinical or administrative staff.
  • Maintain accurate patient intake and front-office records while supporting day-to-day administrative workflows.
  • Coordinate patient arrival processes, verify basic information, and prepare documentation needed for appointments.
  • Support general receptionist duties such as handling correspondence, monitoring the reception area, and assisting with office organization.