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Robert Half

Medical Receptionist

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What they do

A Medical Secretary provides secretarial work that requires specialized knowledge of medical terminology and procedures, insurance and billing processes and medical records management. Works with physicians and other clinicians. May gather intake information from patients scheduled for appointments at an office.

$43,124 / year median in New York

+17% projected growth

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Job Description

We are looking for a courteous and organized Medical Receptionist to support daily front-desk operations in New York. This Long-term Contract position is ideal for someone who enjoys helping patients, coordinating appointments, and keeping a medical office running smoothly. The person in this role will create a welcoming experience for visitors while ensuring administrative tasks are handled accurately and efficiently.
Responsibilities:
  • Welcome patients and visitors, assist with the check-in process, and serve as a helpful first point of contact for the office.
  • Coordinate appointment scheduling, update calendars, and help manage changes or follow-up visits in a timely manner.
  • Answer incoming calls, respond to routine questions, and direct messages to the appropriate clinical or administrative staff.
  • Maintain front-desk records, verify patient information, and support accurate documentation during each visit.
  • Assist with general reception and administrative duties to keep daily office workflows organized and efficient.
  • Communicate clearly with patients regarding appointment details, office procedures, and basic intake requirements.
  • Support office operations by handling routine clerical tasks and contributing to a smooth patient experience from arrival to departure.