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AS
Advanced Spine Joint and Wellness Center
Medical Receptionist
Career Insights for Medical Secretary
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Based on Ohio data
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What they do
A Medical Secretary provides secretarial work that requires specialized knowledge of medical terminology and procedures, insurance and billing processes and medical records management. Works with physicians and other clinicians. May gather intake information from patients scheduled for appointments at an office.
$39,171 / year median in Ohio
+8% projected growth
Job Description
Overview Join our dynamic healthcare team as a Medical Receptionist, where your enthusiasm and organizational skills will be the first point of contact for patients and visitors alike! This vital role combines administrative excellence with compassionate patient service, ensuring smooth clinic operations and a welcoming environment. You will manage appointment scheduling, handle patient inquiries, verify insurance information, and maintain accurate medical records—all while supporting the clinical team with efficient administrative support. If you thrive in a fast-paced setting and are passionate about delivering exceptional care experiences, this opportunity is perfect for you! We are willing to train the right candidate. Duties Greet patients warmly upon arrival, ensuring a positive first impression and guiding them through check-in procedures Schedule, reschedule, and confirm appointments using electronic health record (EHR) Verify insurance coverage, perform insurance eligibility checks, and process claims efficiently to facilitate smooth billing processes Manage multi-line phone systems with professional phone etiquette, addressing patient inquiries and routing calls appropriately Support clinical staff by handling administrative tasks such as filing, faxing, copying, and managing electronic health information securely in compliance with HIPAA policies Manage and schedule New Patients Requirements Proven experience as a Medical Receptionist or in a similar medical office administrative role; clinic or dental office experience is highly preferred Knowledge of EMR/EHR systems preferred Excellent computer skills including proficiency in Microsoft Office Suite (Word, Excel) and typing skills (10 key typing preferred) Exceptional customer service skills with the ability to communicate effectively via phone and in person while maintaining professionalism and empathy Knowledge of healthcare regulations such as HIPAA to ensure confidentiality of patient information at all times Ability to handle multiple tasks efficiently in a fast-paced environment while maintaining attention to detail Join us in making a difference by providing outstanding administrative support that enhances patient care experiences. We value energetic professionals committed to excellence in healthcare administration!