Referral Coordinator - Temporary-to-Hire

Referral Coordinator - Temporary-to-Hire Portland, OR Job Details Temporary | Temp-to-hire | Full-time $18 - $24 an hour 12 hours ago Benefits Free parking Employee assistance program Flexible schedule Paid sick time Qualifications Live chat Practice management Document review (document control) Insurance prior authorization Medical software Phone communication Maintaining patient confidentiality Medical office experience Primary care HIPAA Clinic experience Microsoft Office Medical scheduling High school diploma or GED Medical records Multi-line phone systems Patient interaction Referral coordination Grammar Experience Entry level File organization Client interaction via phone calls

Full Job Description About Company:

Fanno Creek Clinic is state certified, tier 3 patient-centered primary care home located in Southwest Portland, Oregon. We serve a diverse adult patient population and offer high quality primary health care together with the convenience of on-site specialists, lab, X-ray, ultrasound, and screening mammography. Owned by both the physicians and staff members, we collectively strive to create an environment that supports providing personalized, patient-centered health care.

Summary of Duties:

Processes orders for outside referrals and diagnostic referrals according to physician instruction(s) and documents in the patient record. Obtains prior authorizations for diagnostic imaging when necessary. Faxes orders to imaging facility. Notifies patient of where the orders were sent and gives patient the info to schedule. Obtains prior authorizations for in-house imaging as needed. Schedules patients for in-house imaging (mammography, ultrasound) Communicates general clinic information as needed. Uses office chat system to communicate with other staff members and departments according to procedure. Cross-trains with other front office employees to provide back-up when needed. Performs other duties as assigned.

Knowledge, Skills, Abilities Required:

Ability to utilize multi-line phone and other communication systems/procedures in a high-volume clinic setting. Knowledge of medical office operations, patient scheduling, and referral coordination processes. Accurate use of grammar, spelling, and punctuation. Able to demonstrate skills in using a computer, practice management, and patient scheduling system(s), MS office applications. Able to examine documents for accuracy and completeness. Ability to communicate clearly and answer the telephone in a pleasant and helpful manner. Ability to read, understand, and follow oral and written instructions. Ability to sort and file materials correctly by alphabetic or numeric systems. Ability to effectively handle challenging or stressful situations. Ability to establish and maintain effective working relationships with patients, coworkers, and the public. Understands and supports HIPAA privacy practices. Maintains strictest confidentiality.

Education/Experience:

High school diploma or equivalent required. Previous experience in a primary care setting preferred.

Compensation/Benefits:

$18.00 - $24.00 Hourly/non-exempt DOE Flexible schedule Employee Assistance Program Paid sick time Free onsite parking

Work Location:

In person M-F 8 hour shift 40 hours per week