Front Desk Representative/ MRI Appointment Scheduler

Jefferson Imaging Doylestown MRI has proudly served the Bucks County community for over 35 years. We're currently seeking a Full-TimeFront Desk Representative/ MRI Appointment Scheduler to join our dedicated team at our busy outpatient MRI centers in Doylestown and Chalfont . This is a patient-facing role focused on delivering outstanding service and ensuring smooth daily operations. While the standard shift is Monday through Friday, 12:00 PM - 8:00 PM , candidates must be flexible and available to adjust their schedule occasionally—such as coming in earlier when coverage is needed.( 11am-7pm, 10am-6pm ) and occassional Saturdays 7:30am-3pm .

Key Responsibilities:

Scheduling & Communication Answer incoming calls professionally and courteously Collect patient demographics, verify insurance, and screen for MRI safety Schedule patient appointments and coordinate with referring offices Assist patients with report requests, receipts, and general inquiries Insurance & Billing Verify insurance eligibility and benefits via portals or direct calls Confirm prior authorization requirements Inform patients of out-of-pocket costs and collect payments at check-in Patient Check-In & Office Support Greet patients upon arrival and ensure all documentation is complete Notify technologists when patients are ready for their scan Maintain a clean, organized, and welcoming front desk and lobby area Reporting & End-of-Day Tasks Distribute finalized reports to referring providers and patients Organize and save reports correctly; send via fax or email as needed Reconcile daily transactions, balance collections, and close out the journal

What We're Looking For:

Strong customer service and communication skills Previous experience in a medical office required Familiarity with insurance verification and eligibility processes Proficient in Microsoft Office and general computer use Reliable, detail-oriented, and able to multitask in a fast-paced setting A true team player with a proactive, solutions-focused attitude Comfortable using basic office equipment (fax, scanner, printer)

Local Candidates Only Job Type:

Full-time Pay:

Starting at $18

Benefits:

PTO, health insurance, dental, 401k

Job Type:

Full-time Pay:

From $18.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance

Medical Specialty:

Radiology Application Question(s): Are you willing to come in for an earlier shift if needed? This shift is 12pm-8pm, are you willing to work this shift? Can you work at either Chalfont or Doylestown office?

Experience:

Medical office: 1 year (Required)

Work Location:

In person