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FP
Family Practice Associates of Upper Dublin
Medical Receptionist/Front Desk
Career Insights for Medical Secretary
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Based on Pennsylvania data
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What they do
A Medical Secretary provides secretarial work that requires specialized knowledge of medical terminology and procedures, insurance and billing processes and medical records management. Works with physicians and other clinicians. May gather intake information from patients scheduled for appointments at an office.
$42,784 / year median in Pennsylvania
+3% projected growth
Job Description
Front Desk billing functions, Arrival, check In and Check Out Processes. Interact with patients in a courteous and professional manner. Receive inbound calls from other hospitals or care facilities. Utilize EHR skills to arrive patients in the system, update all demographics and Insurance information. Use judgment and problem-solving skills Patience with the Patients Utilize the Electronic Health Record scheduling system to coordinate appointments, communicate with patients, providers and internal staff Analyze, evaluate and work to resolve inquiries through the EHR, patient portal and tele-communications. Verify Insurance Eligibility, Explain billing issues or errors Adhere to precise work schedules Perform other duties and responsibilities as assigned