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PC
Pediatric Care Center
Medical Receptionist
Career Insights for Medical Secretary
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Based on Pennsylvania data
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What they do
A Medical Secretary provides secretarial work that requires specialized knowledge of medical terminology and procedures, insurance and billing processes and medical records management. Works with physicians and other clinicians. May gather intake information from patients scheduled for appointments at an office.
$42,784 / year median in Pennsylvania
+3% projected growth
Job Description
Job Summary We are seeking a dedicated and organized Medical Receptionist to join our healthcare team. The ideal candidate will be responsible for managing the front desk operations, verifying insurance information, scheduling, providing exceptional patient service, and ensuring the smooth functioning of the medical office. This role requires strong communication skills, attention to detail, and multi-tasking skills. Duties Greet patients and visitors in a professional and friendly manner. Manage patient scheduling, including appointments and follow-ups. Collect and verify patient information, including insurance details. Maintain medical records in compliance with HIPAA regulations. Process incoming calls using multi-line phone systems with excellent phone etiquette. Assist with insurance verification and documentation review. Support medical administrative tasks such as filing, typing, and clerical duties. Collaborate with healthcare providers to ensure efficient patient care delivery. Utilize EMR system, MEDENT, for patient management. Skills Proficient in medical terminology Strong computer skills Bilingual abilities are a plus for effective communication with diverse patients. Previous clinic or hospital experience preferred Excellent customer service skills with a focus on patient satisfaction. Ability to handle multiple tasks efficiently in a fast-paced environment. Strong organizational skills and attention to detail for accurate record keeping. Experience with medical collection processes is an advantage. Join our team as a Medical Receptionist where you will play a crucial role in enhancing the patient experience while contributing to the overall efficiency of our healthcare services.