MEDICAL SECRETARY

Full time or Part time

Medical Office Job Description:

General Description (Job Summary) : The Front Desk is responsible for front desk operations including patient check-in/check-out, scheduling, insurance verification, and assisting with sliding fee program. Ensures efficient patient flow and excellent customer service. Education, Training and Experience (Qualifications) :

High School Diploma required
Medical office experience required
Strong communication, organization, multitasking, and computer skills required

Special Skills and Aptitudes:

Excellent customer service and patient relations skills
Strong verbal and written communication abilities
Ability to multitask in a fast-paced environment
Proficiency in EHR systems and basic computer applications
Appointment scheduling and calendar management skills
Insurance verification and payment processing accuracy
Attention to detail and strong organizational skills

Working Conditions and Other Requirements:

Ability to sit or stand for extended periods throughout the workday
Frequent use of computer systems, phones, and office equipment
Continuous interaction with patients, staff, and the public
Ability to manage a fast-paced front desk environment with frequent interruptions
Exposure to confidential information requiring strict adherence to HIPAA regulations

Position Responsibilities:

Check in and check out patients accurately
Verify and update insurance information
Schedule and maintain full patient schedule
Assist patients with Sliding Fee Discount Program
Collect payments and co-pays
Answer phones and triage calls to staff
Scan and upload documents to EHR
Always maintain professional customer service
Enter annual recalls and/or schedule appointments for return visits as indicated by the provider
Perform necessary tasks for any audit
Assist with the completion of claim forms, leave of absence forms, return to school or work forms, etc.
Perform other duties within capabilities as assigned by supervisor or executive staff
Adhere to all personnel policies in the conduct of personal and employment maters

Benefits:

403(b) AD&D insurance Bereavement leave Dental insurance Disability insurance Employee assistance program Employee discount Family leave Flexible spending account Free parking Health insurance Life insurance Malpractice insurance Paid jury duty Paid sick time Paid time off Retirement plan Vision insurance Application Question(s): We do mandatory drug testing if hired.

Experience:

Medical office: 2 years (Preferred) Customer service: 2 years (Preferred) Medical scheduling: 2 years (Preferred) Dental office : 2 years (Preferred) Medical terminology: 2 years (Preferred) Ability to

Commute:

Kingston, PA 18704 (Required)

Work Location:

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