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New Wilmington Family Medicine Associates, P.C
Medical Receptionist
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Based on Pennsylvania data
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What they do
A Medical Secretary provides secretarial work that requires specialized knowledge of medical terminology and procedures, insurance and billing processes and medical records management. Works with physicians and other clinicians. May gather intake information from patients scheduled for appointments at an office.
$42,784 / year median in Pennsylvania
+3% projected growth
Job Description
Our Family Medicine practice needs a Medical Receptionist who can take over the duties involved with coordinating patient and physician schedules as well as file management and office organization. We're looking for a professional who believes that patients should be treated as people rather than numbers in a file, and who understands the value of compassionate service. The job includes significant amounts of multi-tasking, but the ideal candidate will know when to slow down, look patients in the eye and provide personalized service. Responsibilities include; Front window management, including greeting patients and visitors. Answer multi-line phones and either direct the caller to the appropriate party or handle the caller's needs yourself Provide patients with intake and new patient forms as well as copies of our office policies and legally required documents Schedule appointments for new and recurring patients based on Physician and PAs availability Enter documents in our EHR Call patients to remind them of upcoming appointments and to help them schedule testing for off-site services Provide patients with support and guidance as needed Helping when another coworker needs assistance