Dental Front Desk Receptionist

Job Summary We are seeking a dynamic and organized Dental Front Desk Receptionist to join our vibrant dental team! In this essential role, you will be the friendly face and first point of contact for our patients, ensuring a smooth and welcoming experience from check-in to check-out. Your expertise in dental administrative support, insurance verification, and dental office management will help facilitate efficient clinic operations. If you thrive in a fast-paced environment, possess excellent communication skills, and have a passion for delivering outstanding patient service, this opportunity is perfect for you! This paid position offers a chance to grow your career within a supportive healthcare setting. Duties Greet patients warmly and manage patient intake with professionalism and care Schedule appointments using Eaglesoft dental practice management software Verify insurance coverage Handle multi-line phone systems with excellent phone etiquette, directing calls efficiently Maintain accurate medical records, including documentation review and filing of dental and medical records Assist with billing procedures, including copay collection processes and insurance verification Support office management tasks such as filing, data entry (10 key typing), and managing patient flow to ensure clinic efficiency Ensure compliance with HIPAA regulations and maintain confidentiality of patient information Facilitate communication between patients and clinical staff regarding care plans and treatment schedules Experience Prior clinic experience in a dental or medical office environment is highly preferred Demonstrated proficiency with dental terminology, CPT coding, ICD-9/ICD-10 coding, and medical billing practices Experience working with Eaglesoft, or other dental PMS is essential Strong knowledge of HIPAA regulations and health information management standards Bilingual abilities are a plus to serve diverse patient populations effectively Excellent customer service skills with the ability to handle sensitive situations professionally Office experience involving clerical tasks like filing, faxing, and managing multi-line phone systems Familiarity with insurance verification processes including Medicare and Care plans is advantageous Ability to perform basic computer functions including Microsoft Office suite (Word, Excel) and typing at an efficient speed (10 key typing) Join us in creating a positive impact on our patients' lives by providing exceptional front desk support in a busy dental clinic. We value energetic professionals who are eager to contribute their skills in a collaborative healthcare environment!

Pay:

$20.35 - $26.12 per hour

Benefits:

401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance

Experience:

Dental office: 1 year (Required)

Work Location:

In person