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Belmont Dental Associates
Dental Receptionist
Career Insights for Medical Secretary
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Based on Pennsylvania data
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What they do
A Medical Secretary provides secretarial work that requires specialized knowledge of medical terminology and procedures, insurance and billing processes and medical records management. Works with physicians and other clinicians. May gather intake information from patients scheduled for appointments at an office.
$42,784 / year median in Pennsylvania
+3% projected growth
Job Description
Job Summary We are seeking a professional and detail-oriented Dental Receptionist to join our dental practice which is open Monday through Thursday. The ideal candidate will serve as the first point of contact for patients, managing appointment scheduling, patient check-in and check-out, and administrative support. This role requires excellent communication skills, proficiency with dental and medical office systems, and a strong understanding of healthcare documentation and billing procedures. Dental Receptionists play a vital role in ensuring smooth office operations while providing exceptional patient service. This role offers an opportunity to be an integral part of the Belmont Dental team dedicated to providing outstanding patient care through efficient administrative support. Duties Greet patients warmly and professionally, ensuring a positive first impression Manage appointment scheduling using OpenDental and Weave Verify insurance coverage, benefit details, insurance plan provisions and maximums Collect payments and handle billing and collections accurately Process insurance claims and submit pre-authorizations to insurance companies Maintain patient records in compliance with HIPAA regulations and health information management standards Review documentation for accuracy and completeness Assist patients with intake forms, medical history updates, and other administrative paperwork Answer multi-line phone systems with professional phone etiquette Process specialist referrals Ensure all office procedures adhere to HIPAA guidelines and confidentiality standards Manage front desk operations including filing, data entry, maintaining organized records, and general clerical duties Ensure reception area is tidy and presentable with all necessary stationery and materials Work as part of a team with emphasis on communication Assist with presenting and scheduling treatment plans Receive, sort and distribute daily mail/deliveries Experience Prior experience in a dental office setting is highly preferred Familiarity with dental terminology and insurance billing processes Proficiency with dental practice management software such as OpenDental is preferred Strong computer skills including Microsoft Office Suite (Word, Excel) and data entry accuracy Excellent customer service skills with the ability to handle patient inquiries professionally Knowledge of HIPAA regulations and health information management practices Administrative experience in a healthcare environment is desirable Ability to multitask efficiently in a fast-paced setting while maintaining attention to detail •Pay is negotiable based upon experience