Position:

Front Desk Receptionist- Fulfilled Care At Fulfilled Care Psychiatry, the Front Desk Coordinator plays a vital role as the first point of contact for our patients. We are seeking a warm, organized, and detail-oriented individual to help maintain the daily flow of our outpatient psychiatric clinic and deliver outstanding support to both patients and providers.

Primary Responsibilities:

Greet all visitors and patients with professionalism and warmth, creating a welcoming environment Manage scheduling for psychiatric assessments and follow-up appointments Conduct insurance eligibility checks and explain coverage details to patients Handle payments and co-pays (note: most transactions are processed automatically) Answer incoming calls, respond to patient questions, and route messages appropriately Partner with the psychiatrist to streamline patient care, support billing processes, and enhance service delivery Support general administrative operations to keep the practice running efficiently

Preferred Qualifications:

High school diploma required; associate degree or additional education is a plus Prior experience working as a receptionist in a healthcare, behavioral health, or psychiatry practice is required Familiarity with insurance verification and billing practices Strong communication and interpersonal skills, with a patient-centered approach Excellent multitasking and time-management capabilities Comfortable working independently in a solo provider setting

Job Type:

Full-time Pay:

$20.00 - $22.00 per hour

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance

Education:

High school or equivalent (Required)

Experience:

Medical receptionist: 2 years (Required) Ability to

Commute:

Farmington Hills, MI 48334 (Required)

Work Location:

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