Medical Receptionist Pain Management and Orthopedic Practice Westfield, NJ Job Details Full-time $21 - $25 an hour 1 day ago Qualifications Patient scheduling systems Teamwork Overseeing health insurance pre-certification Medicare Commercial insurance knowledge Electronic health records (EHR) management Medical insurance coverage verification Health insurance customer support Medical scheduling High school diploma or GED Attention to detail Productivity software Time management Full Job Description Job Overview We are seeking a dependable, organized, and patient-focused team member to support the daily operations of our growing interventional pain management practice. This position will primarily manage front-office operations while assisting with insurance and administrative workflows to ensure a seamless patient experience. Responsibilities Answer and direct incoming phone calls in a professional and courteous manner. Schedule new and established patient appointments. Coordinate and manage new patient referrals. Schedule diagnostic imaging, including MRIs and other imaging studies. Prepare provider schedules by obtaining outside medical records and coordinating documentation before patient visits. Verify insurance eligibility and patient benefits. Obtain prior authorizations for in-office procedures and services. Maintain accurate patient demographics and appointment information within the electronic medical record (EMR). Provide excellent customer service while assisting patients with scheduling, insurance questions, and general inquiries. Collaborate with clinical and administrative staff to ensure efficient daily office operations. Communicate professionally with patients, providers, and outside offices. Requirements Minimum 1-2 years of experience in a medical office or healthcare setting required Experience with patient scheduling, insurance verification, and prior authorizations Familiarity with commercial insurance and Medicare ; Workers' Compensation and MVA experience is a plus Strong computer skills , including proficiency with Microsoft Office, EMR/EHR systems, and web-based insurance portals Excellent communication and customer service skills with a professional, patient-focused demeanor Strong organizational, multitasking, and time-management skills with close attention to detail Dependable, proactive, and resourceful , with the ability to work independently and take initiative Ability to thrive in a fast-paced, growing practice , work collaboratively with a team, and take on additional responsibilities as the role evolves High school diploma or equivalent required ; additional education or certification in healthcare administration is a plus If you are an experienced medical office professional looking for an opportunity to become an important part of a growing practice, we would love to hear from you. We value teamwork, initiative, professionalism, and providing our patients with a positive experience from their first phone call through their continued care.

Pay:

$21.00 - $25.00 per hour

Work Location:

Hybrid remote in Westfield, NJ 07090