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Medical Secretary

Job

Brown University Health

Middletown, RI (In Person)

$49,951 Salary, Full-Time

Posted 1 week ago (Updated 5 days ago) • Actively hiring

Expires 7/31/2026

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Job Description

Job ID:
JR-111232
Entity:
Brown Health Medical Group Primary Care Location Name:
CM-Middletown-Newport Primary Care -850
Aquidneck Avenue City, State:
Middletown, RI Work Type:
FULL TIME
Hours Per Week:
40
Shift:
Day Posted Date:
6/26/2026 SUMMARY Assist physicians in providing high-quality patient care, while exhibiting strong customer service skills to all patients and the overall practice. Brown University Health employees are expected to successfully role model the organization's values of Compassion , Accountability , Respect , and Excellence as these values guide our everyday actions with patients, customers, and one another. In addition to our values, all employees are expected to demonstrate the core Success Factors which tell us how we work together and how we get things done.
The core Success Factors include:
Instill Trust and Value Differences Patient and Community Focus and Collaborate
RESPONSIBILITIES
Responsible for: Answering phones Scheduling appointments Checking patients in and out from their appointment Coordinating specialist appointments for patients Collecting patient balances, copays, and credit cards at time of service Reviewing lists of patients who need appointments and calling to schedule when due Verifying demographics and insurance carrier information for every patient Assisting patients with Kiosk sign in Complying with OSHA and DOH standards Scheduling, coordinating, and tracking STAT patient referrals and pre-authorizations Adhering to Brown Health Medical Group Primary Care guidelines for protecting patients' demographic, clinical, and financial information Providing superior customer service and outstanding patient care Attending meetings/workshops as they relate to current position and office workflows Performing other miscellaneous job-related duties as assigned
MINIMUM QUALIFICATIONS
Pay Range:
$18.13-$29.90
Location:
CM-Middletown-Newport Primary Care - 850 Aquidneck Avenue - Middletown, Rhode Island 02842
Work Type:
M-F 8:00am-5:00pm
Work Shift:
Day Daily Hours:
8 hours
Driving Required:
Yes Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.