Front Office Dental Administrator

Front Office Dental Administrator Smile Design of Charleston Charleston, SC Job Details Full-time $25.15 - $27.00 an hour 1 day ago Benefits Dental insurance Paid time off Employee discount Qualifications Teamwork Office activity coordination Medical claims processing Medical insurance coverage verification Dental receptionist Dental insurance Administrative experience Medical administrative support Organizational skills Filing patient billing claims Office management Medical debt collection accounts Patient collections management Full Job Description Front Office Administrator - Specialty Dental PracticeCompany Overview Smile Design of Charleston is a state-of-the-art specialty dental practice located in Charleston, South Carolina. As a private practice led by an experienced prosthodontist, we are committed to delivering exceptional patient care in a professional, compassionate, and patient-focused environment. Our office combines advanced technology, clinical excellence, and personalized attention to help patients achieve healthy, confident smiles. Position Overview We are seeking an energetic, professional, and highly organized Front Office Dental Administrator to join our growing team. This key role serves as the first point of contact for our patients and plays an essential part in creating a welcoming, efficient, and positive experience from the moment patients walk through our doors. The ideal candidate is personable, detail-oriented, proactive, and experienced in managing the day-to-day administrative responsibilities of a busy dental office. Strong communication skills, exceptional customer service, and the ability to multitask in a calm, patient-centered environment are essential. Key Responsibilities Welcome and greet patients warmly while maintaining a professional and friendly front office atmosphere Manage incoming calls using a multi-line phone system with excellent phone etiquette Schedule, confirm, and coordinate patient appointments efficiently Verify insurance benefits and process insurance claims accurately Prepare and present treatment plans to patients professionally and confidently Collect patient payments and maintain accurate financial records Enter and maintain patient information with accuracy and confidentiality Document patient communications and account activity thoroughly Support daily office operations including supply inventory, email management, and maintaining organized common areas Deliver exceptional customer service by responding promptly and professionally to patient inquiries Assist in ensuring smooth patient flow and overall office efficiency Qualifications & Experience Previous dental front office experience required Strong organizational skills with the ability to multitask and prioritize effectively Experience with scheduling, insurance verification, insurance filing, and patient collections required Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace applications Experience with Eaglesoft Practice Management Software is a plus Excellent written and verbal communication skills Professional appearance and positive attitude Strong attention to detail and time management skills Ability to work collaboratively in a team-oriented environment Why Join Our Team? We are committed to fostering a supportive, professional, and patient-focused environment where team members are valued and appreciated. This is an excellent opportunity for someone who enjoys building relationships with patients, thrives in a fast-paced setting, and takes pride in helping a specialty dental practice operate smoothly and efficiently. If you are motivated, dependable, and passionate about providing outstanding patient care and administrative support, we would love to hear from you. Please send you resume and cover letter to or

Pay:

$25.15 - $27.00 per hour

Benefits:

Dental insurance Employee discount Paid time off

Work Location:

In person