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RA
Renal Associates, PC
Medical Receptionist/Front Desk
Career Insights for Medical Secretary
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Based on South Dakota data
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What they do
A Medical Secretary provides secretarial work that requires specialized knowledge of medical terminology and procedures, insurance and billing processes and medical records management. Works with physicians and other clinicians. May gather intake information from patients scheduled for appointments at an office.
$42,930 / year median in South Dakota
+22% projected growth
Job Description
Job Overview We are seeking a motivated, dedicated, and reliable Front Desk Medical Receptionist to join our team in a fast-paced medical practice . The ideal candidate will have excellent customer service skills , strong organizational abilities, and a commitment to maintaining a professional and welcoming environment for patients and staff. This position serves as the first point of contact for patients and plays a vital role in ensuring efficient daily clinic operations. The Front Desk Medical Receptionist must be able to multitask, and communicate clearly, while handling a high volume of phone calls, scheduling, and patient interactions. Responsibilities Greet patients warmly and assist them with check-in and check-out processes. Manage phone calls, schedule appointments, and handle patient inquiries with professionalism. Maintain accurate patient records using electronic health record systems Process medical collections and manage billing inquiries efficiently. Perform office management tasks including filing, data entry, and maintaining office supplies. Ensure compliance with HIPAA regulations and maintain patient confidentiality at all times. Collaborate with medical staff to facilitate effective communication and patient care. Skills Proficiency in 10 key typing for efficient data entry. Familiarity with medical office software is preferred Previous experience as a Medical Receptionist or in a similar role is highly desirable. Strong understanding of patient service principles and medical collection processes. Excellent phone etiquette and communication skills to interact effectively with patients and staff. Ability to manage multiple tasks in a fast-paced environment while maintaining attention to detail. Knowledge of office management practices within a medical setting is beneficial. Join our team and contribute to providing outstanding healthcare services while ensuring an organized and welcoming environment for our patients!