Medical Front Desk Receptionist Be the First Smile Patients See - Join a Compassionate Healthcare Team! Are you an experienced medical receptionist who thrives in a fast-paced healthcare environment? Do you enjoy helping patients feel welcome while keeping a busy medical office running smoothly? If you're organized, personable, and passionate about delivering exceptional patient experiences, we'd love to meet you! Our specialty healthcare practice is seeking a Medical Front Desk Receptionist to join our team. In this highly visible role, you'll serve as the first point of contact for patients, creating a positive experience from the moment they walk through the door or call the office. What You'll Do Welcome patients with professionalism, warmth, and exceptional customer service. Check patients in and out efficiently while ensuring accurate demographic and insurance information. Answer and direct incoming phone calls promptly and professionally. Schedule, reschedule, and confirm patient appointments using the practice management system. Maintain accurate scheduling records and update appointment changes daily. Explain financial responsibilities, collect co-pays, deductibles, and coinsurance, and balance daily cash transactions. Communicate scheduling updates and patient concerns with physicians and clinical staff. Process incoming and outgoing mail and assist with other administrative duties. Provide front office support across multiple practice locations, including Lyerly, Glenwood, Ooltewah, and Cleveland, as needed. Work independently while contributing to a collaborative, patient-focused team. What We're Looking For 2+ years of medical front office/reception experience (required) At least 1 year of experience working with an Electronic Medical Records (EMR) system (required) Knowledge of medical insurance verification and patient registration processes. Strong communication and customer service skills. Excellent organizational skills with the ability to multitask in a busy clinical setting. Comfortable handling confidential patient information with professionalism and discretion. Self-motivated with the ability to work independently and prioritize competing responsibilities. Why You'll Love This Opportunity Join a respected specialty medical practice where patient care comes first. Make a meaningful impact by helping patients feel cared for from their very first interaction. Enjoy a collaborative team environment where your professionalism and attention to detail are valued. Build your healthcare career with a stable, growing organization that appreciates dependable, customer-focused professionals. At least 2 years of experience in a medical reception, medical front office, or similar healthcare administrative role. Demonstrated ability to handle patient scheduling and appointment coordination in a fast-paced environment. Experience performing patient check-in and general receptionist duties with accuracy and professionalism. Working knowledge of basic medical terminology used in a clinical or healthcare setting. Strong verbal communication and interpersonal skills with a patient-focused approach. Ability to manage multiple tasks, stay organized, and maintain attention to detail throughout the workday. Comfort using standard office systems and front desk tools to complete daily administrative responsibilities. TalentMatch ® Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use and Privacy Notice .