Medical Front Desk Receptionist

Medical Front Desk Receptionist OrthoSouth - 3.4 Germantown, TN Job Details Full-time From $15.25 an hour 19 hours ago Benefits Health insurance 401(k) Flexible spending account Paid time off Uniform allowance Employee assistance program 401(k) matching Employee discount Life insurance Retirement plan Qualifications Computer operation Teamwork Customer service Medical office experience Medical scheduling High school diploma or GED Medical administrative support Task prioritization Front desk Medical terminology Technical Proficiency Full Job Description OrthoSouth specializes in delivering a first-class patient experience in comprehensive orthopedic care. Our talent-rich team of providers - including surgeons, subspecialists, physical therapists, occupational therapists, and athletic trainers - are devoted to diagnosing, treating, rehabilitating, and preventing orthopedic diseases and injuries. With 8 clinic locations and 2 surgery centers across the Mid-South, we have made access to excellent orthopedic care an easier, friendlier, more welcoming experience. As an employer, OrthoSouth seeks to recruit, grow, and retain team-oriented individuals who prioritize service to others and excellence in all endeavors regardless of position within the organization. We strive to train, support, and ultimately empower employees to succeed in their respective roles. We listen. And we work - hard - to build a culture of excellence that lifts everyone in it to greater heights. As valued members of the team, our Front Desk Receptionists extend our culture of excellence into the front lines of the clinic setting. They set the tone for the entire patient experience while assisting patients and their families with the check in process and complete the patient visit by scheduling any follow up appointments as they leave our office.

Qualifications:

High school graduate or equivalent GED Minimum one-year customer service experience Excellent customer service skills with the ability to project a professional, pleasant image while interacting with others Ability to plan, prioritize and complete multiple tasks under stress with frequent interruptions Self-motivated and willing to learn in a fast-paced environment Excellent telephone and communication skills, both written and oral Strong attention to detail is necessary Proficient level of computer skills required Ability to responsibly handle and maintain confidential information

Responsibilities:

Must be customer service oriented as this position is the first impression of our organization to all patients and their guests Interact and maintain professionalism with all patients, family members, and vendors Verify Insurance and process eligibility Competently register and schedule patients for appointments Work in a fast past environment with attention to detail regarding all pertinent medical information Collect Co-pays, co-insurances, and patient balances General duties include answering phones, data entry, and scanning Other tasks as assigned by supervisor or physician Travel may be required based on coverage needs for the department Some overtime is expected but cannot be guaranteed •Candidates will be automatically be disqualified if you do not complete the Indeed Skills Test and pre-recorded phone screening.

Job Type:

Full-time Pay:

From $15.25 per hour

Benefits:

401(k) 401(k) matching Employee assistance program Employee discount Flexible spending account Health insurance Life insurance Paid time off Retirement plan Uniform allowance

Medical Specialty:

Orthopedics Experience:

Medical terminology: 1 year (Preferred) Front desk: 1 year (Preferred) Customer service: 1 year (Required) Medical office: 1 year (Preferred)

Work Location:

In person