Medical Receptionist Parkwest Women's Specialist Knoxville, TN Job Details Full-time $16 - $17 an hour 6 hours ago Benefits Paid training Health insurance Dental insurance 401(k) Paid time off On-the-job training Vision insurance 401(k) matching Bereavement leave Life insurance Paid sick time Qualifications HIPAA Filing Administrative experience Multi-line phone systems Medical terminology Full Job Description Job Overview We are seeking a dynamic and detail-oriented Medical Receptionist to join our healthcare team. In this vital role, you will serve as the first point of contact for patients and visitors, ensuring a welcoming and efficient experience. Your responsibilities will include managing patient intake, scheduling appointments, handling medical documentation, and supporting clinical staff with administrative tasks. The ideal candidate will demonstrate excellent communication skills, proficiency with electronic health record (EHR) systems, and a strong understanding of medical terminology and healthcare regulations. This position offers an exciting opportunity to contribute to quality patient care while maintaining smooth clinic operations. Duties Greet patients and visitors warmly, providing exceptional customer service at the front desk Schedule, confirm, and reschedule appointments using EMR/EHR system such as Athenahealth. Preferred experience with Athena. Verify insurance coverage and process medical collections accurately in compliance with HIPAA regulations Manage patient records by filing, updating, and reviewing medical documentation for accuracy and completeness. Handle multi-line phone systems with professional phone etiquette to answer inquiries and direct calls appropriately Maintain clinic operations by managing electronic health records (EHR), reviewing documentation, and ensuring confidentiality policies are followed Skills Extensive experience with EMR/EHR system such as Athenahealth Strong knowledge of medical terminology, health insurance procedures, and clinical confidentiality policies. Excellent computer skills including Microsoft Office Suite and health information management software Bilingual abilities are highly desirable to serve diverse patient populations effectively Previous OB/GYN clinic office experience with medical administrative support is preferred Exceptional organizational skills with attention to detail in filing, documentation review, and office management tasks Effective communication skills for patient service roles and phone interactions in a fast-paced environment Join our team to make a meaningful difference in patient care through your expertise in medical administration! We are committed to fostering a supportive environment where your skills can thrive while providing top-tier service to our patients.

Pay:

$16.00 - $17.00 per hour

Benefits:

401(k) 401(k) matching Bereavement leave Dental insurance Health insurance Life insurance On-the-job training Paid sick time Paid time off Paid training Vision insurance

Work Location:

In person