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University of Tennessee Health Science Center

Administrative Associate 1-OB/GYN (Knoxville) (6380)

Pay: $18/hr

Posted: 2 weeks ago

Location: Memphis, TN (Onsite)

Last Updated: 2 weeks ago

Hours: Full-Time

Expires: 9/19/2026

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What they do

A Medical Secretary provides secretarial work that requires specialized knowledge of medical terminology and procedures, insurance and billing processes and medical records management. Works with physicians and other clinicians. May gather intake information from patients scheduled for appointments at an office.

$37,757 / year median in Tennessee

+13% projected growth

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Job Description

Job Description Market Range:

Hiring Salary:

$18.00/Hourly

THIS POSITION IS LOCATED IN KNOXVILLE, TN JOB SUMMARY/ESSENTIAL JOB FUNCTIONS

Under the direction of an assigned supervisor, the Administrative Associate 1 provides administrative support for front office. This position supports staff for front desk operations for multiple clinical enterprises existing in one physical office. Responsibilities Reviews insurance eligibility, as needed. Communicates with providers regarding patient appointments and other patient communication. Processes new patient forms and requests previous records, as necessary. Creates appointments in EMR for multiple providers' schedules. Schedules patient appointments (check in, check out) and maintains calendars. Answers and routes phone calls from patients and other providers. Collects co-pays and cash payments. Performs other related duties as assigned. Qualifications

EDUCATION

High School diploma or GED. (TRANSCRIPT

REQUIRED

)

EXPERIENCE

Six (6) months of work experience in a medical office. (Experience in medical assisting or administration preferred). (Ability to fluently speak Spanish preferred).

LICENSE/CERTIFICATION

Current licensure as a Certified Nursing Assistant (CNA) or Certified Medical Assistant (CMA) in the state of Tennessee preferred. (COPY

OF LICENSE/CERTIFICATION REQUIRED

)

KNOWLEDGE, SKILLS, AND ABILITIES

: Ability to accurately maintain Electronic Medical Records (EMR) systems. Basic knowledge of coding and billing. Proficiency and skill in Microsoft Office and desktop publishing software. Ability to handle working in a fast-paced environment and prioritize tasks based on importance. Excellent communication and problem-solving skills.

WORK SCHEDULE

: This position may be occasionally required to work evenings and weekends. Job Info Job Identification 6380 Job Category Administrative Posting Date 12/19/2025, 05:26 PM Job Schedule Full time Locations 1924 Alcoa Highway, Knoxville, TN, 37920, US