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TU
The University of Memphis
Part - Time Business Office Associate
Entry-Level JobVerifiedNo experience needed
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Based on Tennessee data
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What they do
A Medical Secretary provides secretarial work that requires specialized knowledge of medical terminology and procedures, insurance and billing processes and medical records management. Works with physicians and other clinicians. May gather intake information from patients scheduled for appointments at an office.
$37,757 / year median in Tennessee
+13% projected growth
Job Description
Job Description The Memphis Speech and Hearing Center (MSHC) is seeking a dependable and organized Part-time Business Office Associate to support front desk and administrative operations. This position serves as a key point of contact for patients, providers, and insurance companies while ensuring efficient patient flow and excellent customer service. This position is part-time, 4 days a week. The hours of operation are 8:00 AM - 4:30 PM. The days worked are flexible. If you are interested, please submit your resume and a letter of interest that includes responses to the four questions below to Hannah Beth Scott ( hbcnwill@memphis.edu ) with "MSHC Part Time Business Office Associate" in the subject line: Describe your work experience with medical or insurance records. Describe your customer service experience. Are you bilingual? If yes, please list all languages spoken. Responsibilities Greets and checks in patients and maintains accurate patient records. Verifies insurance eligibility and benefits prior to appointments. Collects copayments, deductibles, and outstanding balances. Answers phone calls and assist patients with scheduling and general inquiries. Communicates with insurance companies regarding coverage and claims. Coordinates with providers and graduate students regarding scheduling and patient needs. Interacts professionally with all individuals in the clinic. Follows all HIPAA guidelines to protect patient confidentiality. Qualifications High school diploma or equivalent required. Prior experience in a medical office, healthcare administration, or insurance verification preferred.