Care Coordinator (Medical Receptionist/PSR)

Care Coordinator (Medical Receptionist/PSR) 6836 Austin Center Blvd Suite 1-180 Austin, Texas Administrative/Clerical Texas Physical Therapy Specialists Regular Full-Time 40723 Job Description Overview "TexPTS truly listens to its employees and also provides us autonomy rather than being a puppet on a string. I took this job not entirely knowing what I was getting in to, and it's been the best career move I've ever made." -Jordan Mazick

PT, DPT, OCS

Salary:

$16.50-$18/

HR Hours Needed:

M-F ~10am-7pm; 7am-4pm

How TexPTS and Confluent Health Support You:

Structured training, hands on learning and mentorship, and ongoing support to help you grow both personally and professionally A focus to create a diverse, equitable, and inclusive workplace culture Generous Paid Time Off Industry-leading Medical, Dental, Vision, LTD insurances 401(k) Employer Matching Family Building and Parental Benefits •Part-time and PRN employees are only eligible to participate in the 401(k) benefit.

Responsibilities You'll Achieve Success By:

Managing front desk operations, including patient check-in/check-out, appointment scheduling, and referral coordination, while providing exceptional customer service. Verifying insurance coverage, processing authorizations, and collecting payments to support accurate billing and ensure smooth patient access to care. Maintaining accurate patient records by registering new patients, updating information in the Electronic Medical Records (EMR) system, and preparing necessary documentation. Answering phone calls and assisting patients in a courteous and professional manner while upholding HIPAApliance and fostering a weing healthcare environment. Qualifications High School Diploma/GED required Basic office and customer service skills Previous experience in a medical office role desired!