Dental Front Desk Coordinator

Position Summary We are seeking an experienced and bilingual Dental Biller & Front Office Coordinator to join our team. This dual-role position requires strong knowledge of dental billing and insurance processes, as well as excellent front office and patient communication skills. The ideal candidate will be detail-oriented, organized, and compassionate, with at least 2 years of dental office experience . Fluency in Spanish is required to support our diverse patient community. Key Responsibilities Dental Billing & Insurance Accurately process, review, and submit dental claims to primary, secondary, and tertiary insurance providers. Verify patient insurance eligibility and benefits prior to appointments. Post payments from insurance companies and patients, reconciling EFT and checks daily. Research and resolve claim denials, re-file appeals, and follow up with insurance companies. Maintain accurate patient accounts, including balances, statements, and prior authorizations. Generate and review monthly dental claim reports. Front Office & Patient Coordination Greet and check in patients, ensuring a welcoming and professional experience. Schedule and confirm appointments, optimizing provider schedules. Present and explain treatment plans, procedures, costs, and payment options. Follow up with patients regarding pending treatments, recalls, and post-visit care. Answer phones, emails, and patient inquiries promptly and professionally. Assist with financial arrangements, payment collections, and patient account accuracy. Maintain compliance with HIPAA and practice policies. Team Support Communicate effectively with dentists, hygienists, and assistants to coordinate patient care. Contribute to a positive and collaborative team environment. Assist in administrative tasks and support practice operations as needed. Qualifications High school diploma or equivalent (required). Minimum of 2 years dental office experience (billing and/or front office). Strong knowledge of dental insurance, billing, and patient coordination. Fluency in Spanish (required) . Excellent communication, customer service, and problem-solving skills. Ability to multitask, stay organized, and manage deadlines in a fast-paced environment. Experience with Open Dental or other dental software preferred. Schedule Monday - Friday Some travel between local offices (up to 25%) How to Apply If you meet the qualifications and are excited to join a supportive dental team, please apply online here: https://www.bravodentaldallas.com/employment-application/

Job Type:

Full-time Pay:

$18.00 - $22.50 per hour

Benefits:

Employee discount Opportunities for advancement Paid time off

Education:

High school or equivalent (Required)

Experience:

Dental Terminology:

2 years (Required)

Dental Insurance Billing:

1 year (Required)

Language:

Spanish (Required)

Work Location:

In person