Front Office Coordinator

Front Office Coordinator - Patient Experience Specialist (Healthcare) We are seeking a polished, professional, and service-driven Front Office Coordinator to become the first impression of our established, best-practice audiology clinic. This is not a typical front desk position. This role is for someone who takes pride in creating meaningful patient experiences and wants to be part of a team that delivers exceptional, outcome-focused care . Our practice is built on a "brain-hearing" philosophy —we don't believe in one-size-fits-all solutions. Every patient interaction matters, and our front office plays a critical role in setting the tone for trust, confidence, and long-term relationships. What Makes This Role Different You are not just answering phones—you are guiding patients through an important healthcare journey You will be part of a high-performing, supportive team that values professionalism and positivity We prioritize quality over volume , allowing you to focus on delivering an exceptional experience This is a long-term career opportunity , not a temporary position Your Impact Create a warm, confident, and welcoming environment for every patient Communicate clearly and professionally—both in person and on the phone Coordinate scheduling with precision and purpose Verify insurance and help patients understand their benefits with clarity Ensure every detail of the patient journey is organized, accurate, and seamless Uphold the highest standards of confidentiality and professionalism Who Thrives Here Naturally positive, polished, and people-focused Strong communicator who builds trust easily Detail-oriented and highly organized Comfortable multitasking while maintaining accuracy Takes ownership and pride in their work Values being part of a team that holds a high standard Preferred Experience Previous medical, dental, or healthcare front office experience Strong phone and customer service skills Familiarity with insurance verification and scheduling systems Requirements Must pass a background check Must provide 3 professional references Why Join Our Team Supportive, team-oriented culture Established, respected practice with a strong reputation Opportunity for long-term growth and stability Be part of a clinic that truly values excellence, integrity, and patient outcomes

Pay:

$12.00 - $18.00 per hour

Benefits:

401(k) matching Health insurance Paid time off

Education:

High school or equivalent (Preferred)

Experience:

Medical receptionist: 1 year (Preferred)

Work Location:

In person