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RGV Oral & Maxillofacial Surgical Center
Dental Front Desk Receptionist
Career Insights for Medical Secretary
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What they do
A Medical Secretary provides secretarial work that requires specialized knowledge of medical terminology and procedures, insurance and billing processes and medical records management. Works with physicians and other clinicians. May gather intake information from patients scheduled for appointments at an office.
$37,507 / year median in Texas
+16% projected growth
Job Description
Job Overview We are seeking a dynamic and friendly Dental Front Desk Receptionist to be the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and support administrative functions to ensure smooth daily activities. Your enthusiasm, organizational skills, and professionalism will help create a positive environment for clients, visitors, and team members alike. This paid position offers an exciting opportunity to develop your office management expertise while contributing to a vibrant workplace. Duties Greet and assist visitors, clients, and staff with warmth and professionalism, ensuring a positive first impression. Manage multi-line phone systems to answer inquiries promptly and direct calls accurately using proper phone etiquette. Schedule appointments, coordinate calendars, and handle appointment reminders efficiently. Perform data entry tasks using spreadsheets, Microsoft Office applications, and Google Workspace tools to maintain accurate records. Handle incoming and outgoing correspondence, including emails, mailings, and filing documents systematically. Support office management activities such as supply inventory, filing systems, and maintaining cleanliness of the reception area. Utilize technical proficiency in computer literacy and productivity software to streamline administrative processes. Qualifications Proven clerical experience with strong organizational skills in an office environment. Excellent customer service skills with the ability to communicate clearly via phone and in person. Proficiency in Microsoft Office Suite (Word, Excel), Google Workspace, and data entry tools like spreadsheets. Familiarity with multi-line phone systems and phone communication best practices. Bilingual abilities are required to serve diverse client needs effectively. Experience with QuickBooks or bookkeeping is a plus for handling basic financial tasks. Strong typing skills along with proofreading capabilities to ensure accuracy in all written communications. Knowledge of office management procedures including filing systems, calendar management, and document processing. Ability to manage time efficiently while handling multiple tasks simultaneously in a fast-paced setting. Join us as a Front Desk Receptionist and become an integral part of a supportive team dedicated to excellence! Your enthusiasm for organization, customer support expertise, and technical skills will help foster a welcoming environment where everyone feels valued. This is more than just a front desk role — it's your opportunity to grow professionally while making a meaningful impact every day!