Referral Coordinator

Referral Coordinator Northstar Dermatology - 4.3 North Richland Hills, TX Job Details Full-time From $18 an hour 1 day ago Benefits Health insurance 401(k) Paid time off 401(k) matching Employee discount Qualifications Medical office experience Medical scheduling Administrative experience Medical administrative support Front desk Office experience Full Job Description •

PLEASE NOTE

THIS

IS NOT A REMOTE POSITION

•Thank you for your interest in applying to Northstar Dermatology! Before you submit your resume, read through the description below to determine if we are the type of practice you are looking to join, and to see if you are compatible with our vision and our team.

WHAT WE DO

We know skin matters - not just for all of its physiologic qualities, but for the identity and confidence it imbues us. After all, our skin is how the world sees us. As the leading Dermatology practice in North Texas, we are your home for all things skin. We heal people, we restore confidence, and we empower our patients with knowledge of prevention. We practice up-to-date medicine that is grounded in evidence, in an environment free of industry or social influence. You won't walk into a lobby filled with cosmetic marketing posters or be swayed to buy products you don't need. We prescribe treatments tailored to you with cost, time, and your lifestyle in mind.

WHAT OUR PATIENTS CAN EXPECT

Your experience at Northstar Dermatology is going to be totally unexpected in the best possible way. An office that is surprisingly efficient in everything we do, a compassionate team who lives by our values of integrity and accountability, and total transparency in our practice. Our goal is to change the way healthcare is delivered - to be different. The world is changing and we're adapting with it. Convenience matters. Simplicity in communication matters. Accessibility matters. We are constantly innovating, seeking to reinvent, and working to be better to accommodate our patients' ever-evolving needs.

OUR VALUES

Our core values are the foundation of everything we do at Northstar Dermatology. Every member of our team not only believes in our core values, but lives them. 1.

Be even better:

Make large strides through small steps. The key to success is consistent action. Don't be afraid to reimagine life and to transform. Embrace relentless self-cultivation and continuous education. 2.

Act intentionally:

Every action should be performed deliberately and with intention. Eliminate unnecessary steps, simplify processes, delegate duties that may be done better by others, and batch your time. In summary, work smarter and not harder. 3. 100 %

Authentic:

We work to promote open, honest conversation in a professional tone and judgment free environment. Our staff, patients, and family all deserve the respect of an explanation. 4.

Right & Good:

Do the right thing and make good on your word. Integrity implies doing the right thing when no one is looking, whatever the consequences. Own your intentions, your words, and your deeds. Be accountable; make a promise and follow through.

OUR TEAM

Simply put - everyone on our team is a rockstar. We are honored and proud to have doctors that come from the top programs in the country such as Harvard Medical School and UT Southwestern. All of our providers are incredibly smart, but more importantly, they are genuinely great people to work with. We also proudly recognize that our staff is the reason for our growth and success! Our medical assistants, patient coordinators, and billing department are made up of hard working, resilient, innovative people who strive to make our practice better each day. Complacency is not in our blood. We're always challenging ourselves and challenging each other to offer the best care and to create an unexpectedly positive experience for our patients. We also recognize the capabilities of our team members and we like to put their talents and skills to use. At Northstar Dermatology, you aren't "just a receptionist" or "just a medical assistant" and we'll never treat you as such. We believe our employees feel more fulfilled in their job roles when they are challenged and provided the opportunity to make a real difference. This means you will be expected to do more, and think on a higher level than "just a receptionist" or "just a medical assistant." Additionally, we know that our employees are the best source of feedback to determine what is working well in our day, and what needs improvement. As mentioned in our core values above, our employees are expected to strive to "Be Better" and to be "Efficient", and everyone is required to provide feedback on how we can improve existing processes or offer better care. A Day in the Life of a Referral Coordiantor You are someone who thirves on keeping complex processes moving, keeping the details in mind the entire way through. You genuinely care about the patient experience, keeping service alongside care. Serve as the primary contact between patients and primary care offices, coordinating referral intake, status updates, and follow-up communications throughout the care journey Process and accurately enter all incoming referrals into our EMR system Verify patient insurance coverage, confirm active eligibility and benefits prior to medical, surgical, and cosmetic appointments Clearly explain patient benefits, out-of-pocket costs, deductibles, and co-insurance obligations — empowering patients to make informed financial decisions Track the status of open referrals and proactively follow up to prevent delays in patient care Determine appropriate CPT and ICD10 codes for dermatologic surgeries and procedures, ensuring proper documentation and prior authorization status Assist in scheduling surgical procedures and counseling of pre- and post-operative care and instructions Support our Patient Coordinator and Billing teams Other additional administrative or Billing tasks as needed.

Experience Required:

At least 1-year of medical office experience (specifically, front office experience in collecting payments) At least 1-year of insurance experience

Job Type:

Full-time Pay:

From $18.00 per hour

Benefits:

401(k) 401(k) matching Employee discount Health insurance Paid time off Application Question(s): How long is your commute to our office (in minutes)?

Work Location:

In person