Front Desk Medical Receptionist Plano Orthopedic Plano, TX Job Details Full-time $17 - $20 an hour 4 hours ago Qualifications HIPAA Administrative experience Attention to detail Health information regulatory compliance Organizational skills Typing Productivity software Clinical confidentiality policies Clinical documentation standards Managing patient records Documentation reviews Full Job Description Job Overview We are seeking a dynamic and detail-oriented Front Desk Medical Receptionist to join our healthcare team! In this vital role, you will be the first point of contact for patients and visitors, providing exceptional customer service while managing a wide range of administrative and clinical support tasks. Your energetic approach will help create a welcoming environment, ensuring smooth clinic operations and efficient patient flow. The ideal candidate is highly organized, tech-savvy, and passionate about delivering outstanding patient care through effective communication and meticulous record management. Duties Greet patients and visitors warmly, ensuring a positive first impression while verifying appointment details and updating patient information in Electronic Health Record (EHR) system, Athenahealth. Schedule appointments accurately using medical scheduling software; coordinate with clinical staff to optimize daily patient flow Handle phone communications with professionalism, answering inquiries, providing appointment reminders, and directing calls appropriately with excellent phone etiquette Review and update medical records, ensuring compliance with clinical confidentiality policies and HIPAA regulations Assist with documentation review, coding (ICD-10, CPT), and billing procedures to support accurate medical billing and coding processes Manage electronic health records (EHR) systems efficiently, including Athenahealth or similar platforms, ensuring all patient data is accurate and up-to-date Maintain office supplies, file patient documents systematically, and perform clerical tasks such as data entry using 10 key typing skills Support clinical staff by preparing care plans documentation and assisting with health information management tasks Qualifications Proven experience in a medical office environment or healthcare setting with front desk responsibilities Strong knowledge of health insurance processes including Medicare, Medicaid, and commercial plans Proficiency in EMR/EHR systems such as Epic, Meditech, Athenahealth or eClinicalWorks; familiarity with electronic health records management is essential Excellent customer service skills with the ability to communicate effectively Familiarity with HIPAA regulations and clinical confidentiality policies to ensure patient privacy at all times Demonstrated computer skills including Microsoft Office Suite for administrative support tasks Ability to handle multiple priorities efficiently while maintaining professionalism under pressure Strong organizational skills with attention to detail in documentation review and record keeping Previous clinic experience or medical administrative support is highly desirable Join us in making a difference by providing compassionate care through efficient front desk operations! This paid position offers an exciting opportunity to grow your career within a supportive healthcare environment dedicated to excellence in patient service.

Pay:

$17.00 - $20.00 per hour

Work Location:

In person