Dental Front Desk

Company Overview Rosenberg Family Smiles dedicated to delivering comprehensive, high-quality, and affordable dental care for the entire family. We strive to create a welcoming environment where patients feel valued and cared for through exceptional service and professional expertise. Job Summary We are seeking a motivated and detail-oriented Dental Front Desk Coordinator to join our dynamic team. The ideal candidate will possess excellent communication skills, strong organizational abilities, and a passion for providing outstanding patient service. As the first point of contact, you will manage patient interactions, coordinate appointments, and support administrative functions to ensure smooth clinic operations. Duties Greet patients warmly and professionally, ensuring a positive first impression. Schedule patient appointments efficiently using dental practice management software such as Open Dental. Verify insurance coverage and perform insurance eligibility and benefits verification accurately. Manage patient check-in and check-out processes, including updating medical records and collecting payments. Handle multi-line phone systems with professionalism, demonstrating excellent phone etiquette. Maintain accurate documentation review of patient records, treatment plans, and billing information in compliance with HIPAA regulations. Facilitate communication between patients, dental providers, and staff to coordinate care plans and follow-up appointments. Support office management tasks such as filing, data entry, and maintaining organized dental records. Requirements Proven experience in a dental office or medical administrative support role, preferably as a front desk coordinator. Familiarity with dental practice management software such as Open Dental and experience with EMR systems is a plus. Knowledge of dental terminology, medical coding, and insurance verification processes. Strong computer skills including proficiency in Microsoft Office applications and electronic health record (EHR) systems. Excellent customer service skills with the ability to handle sensitive information discreetly in accordance with HIPAA standards. Bilingual abilities are highly desirable to serve diverse patient populations effectively. Strong organizational skills with attention to detail; ability to multitask efficiently in a fast-paced environment. Prior clinic or dental office experience is preferred; familiarity with medical billing, documentation review, and health information management is advantageous. Join our team to help us deliver exceptional patient experiences through efficient office management and compassionate service!

Pay:

$15.00 - $22.00 per hour

Benefits:

401(k) Health insurance Paid time off

Work Location:

In person