Front Desk Dental Receptionist

Front Desk Dental Receptionist Beckel D.D.S & Associates San Antonio, TX Job Details Part-time | Full-time 1 day ago Qualifications HIPAA Filing Medical scheduling Administrative experience Clerical experience Full Job Description Job Summary We are seeking a dedicated and professional Front Desk Dental Receptionist to serve as the first point of contact for patients and visitors in our dental clinic. The ideal candidate will possess excellent communication skills, a welcoming demeanor, and strong organizational abilities. This role involves managing patient interactions, scheduling appointments, verifying insurance information, and supporting the overall administrative functions of the dental practice. The successful candidate will ensure a smooth patient experience while maintaining compliance with healthcare regulations and office protocols. Responsibilities Greet patients and visitors warmly, providing exceptional customer service and ensuring a positive first impression. Manage appointment scheduling using dental practice management software such as Eaglesoft or Dentrix, coordinating with clinical staff to optimize daily operations. Verify insurance coverage and benefits, including Medicare, Medicaid, and private insurance plans, ensuring accurate billing and documentation review. Handle patient check-in and check-out processes efficiently, including collecting necessary documentation and updating electronic health records (EHR systems) like Epic or Meditech. Answer multi-line phone systems with professionalism, practicing proper phone etiquette while addressing patient inquiries or directing calls appropriately. Assist with insurance verification, claims processing, and follow-up on outstanding payments related to medical billing and coding procedures such as

CPT, ICD-10, ICD-9

codes. Maintain accurate filing of medical records and dental records while adhering to HIPAA regulations to protect patient confidentiality. Support office management tasks including data entry, typing reports, managing office supplies, and ensuring the cleanliness of the front desk area. Qualifications Prior experience in a dental clinic or medical office environment is highly preferred; familiarity with dental terminology and clinic workflows is advantageous. Proficiency in dental practice management software such as Eaglesoft or Dentrix; experience with EMR systems like Epic or Meditech is a plus. Strong knowledge of medical coding (ICD-10, CPT), insurance verification processes, and healthcare documentation review. Excellent computer skills including Microsoft Office Suite (Word, Excel), typing (10 key), and familiarity with health information management systems such as Athenahealth or eClinicalWorks. Outstanding customer service skills with the ability to communicate effectively both verbally and in writing; bilingual abilities are desirable but not mandatory. Demonstrated clerical experience with office management tasks such as filing, scheduling, and phone etiquette in a fast-paced environment. Knowledge of HIPAA regulations to ensure compliance with patient privacy standards; experience handling medical billing or medical administrative support is beneficial. Join our team to deliver exceptional patient care through efficient front desk operations while supporting a welcoming environment for all visitors!

Work Location:

In person